Client Coordinator Position

18 hours ago

Saskatoon, Saskatchewan, Canada Kreos Aviation Full time

Client Coordinator Position

Central Aircraft Maintenance (CAM), believes in exceptional work and is committed to safety at the highest level for aircraft in Western Canada. We are currently scouting a team member for our newly created position of Client Coordinator. The person selected will be responsible for coordinating maintenance with aircraft owners, liaising with other departments in the company and providing a high level of communication both internally and externally. This position involves many areas of the business and offers immediate and on-going opportunities. Knowledge of aircraft is not necessary, as we are looking for a polished, organized, resourceful self-starter to help develop and grow this position.

Responsibilities:

  • You are the hub for all information related to the organization of aircraft maintenance. You participate in the planning process and keep the client fully informed and updated. You lead communication between departments to ensure the client is informed and updated.
  • As this is a new position, participate in the development of the processes and procedures, that will align with the goal and objectives
  • Meet with owners on a regular basis to discuss current and future maintenance events. Assist with the scheduling and organizing of these maintenance events
  • Client presentations. Create materials for client to educate them on price, timing and other options for major maintenance
  • Update owners with status of their aircraft during maintenance events
  • Become the face of CAM when communicating with clients and owners
  • Create quotes and invoices to customers
  • Plan out and breakdown up coming maintenance events and present them to the aircraft owners and update the events as they happen
  • Debrief maintenance events with owners and customers and bring up any concerns, warranty items and outstanding maintenance up with the maintenance facility and plan any future work left over from the work scope
  • Communicate and work closely with the Director of Maintenance (DOM) and the Planning/Quality Assurance Manager
  • Provide maintenance service options to owners
  • Evaluate and explain maintenance programs and how program coverages work
  • Help on-board new aircraft and new aircraft owners

Qualifications:

The successful candidate will reflect CAM's unrelenting culture of exceptional service and will demonstrate the following:

  • A self starter who thrives in an autonomous environment
  • Ability to be proactive and take the initiative in problem solving
  • Drive projects from concept to completion
  • Takes pride in delivering results
  • Be Adaptable. Work independently on multiple projects at once in a fast-paced and highly regulated setting
  • Computer skills with experience in Microsoft programs
  • Available to have a flexible shift schedule when needed
  • A valid passport to travel outside of Canada when needed
  • Must hold a valid driver's license
  • Attention to detail is not just a goal, but a minimum standard

What you can expect at CAM

  • Competitive Salary
  • Full benefits package including long/short term disability, life insurance, medical, dental and vision
  • Employee matched RRSP/pension plan
  • Flexible work hours

Pay Range TBD on experience

To Apply:

If you see yourself in the above, please reach out to us at

Job Types: Full-time, Permanent

Pay: $30.00-$38.00 per hour

Expected hours: 40 per week

Work Location: In person

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