Operations Manager

1 week ago

Kelowna, British Columbia, Canada The MRG Group Full time

General Manager, Revelry

The MRG Group

Kelowna, British Columbia

Who We Are

The MRG Group is a leader in experience creation and Canada's largest independent entertainment company and managing operator of Revelry, a dynamic, multi-purpose venue in the heart of Kelowna. Housed in a converted apple packing warehouse, Revelry features a 35-foot stage and a mass timber mezzanine, designed to accommodate up to 600 patrons. Our goal is to make Revelry a must-play stop for touring artists and the go-to spot for unforgettable nights out in Canada's fastest growing city. We are passionate about bringing people together to create unforgettable moments through exceptional music and atmosphere.

The Role

As the General Manager of Revelry, you lead all aspects of the venue operations, ensuring excellence in service, safety and guest experience while driving financial performance. You're hands-on, people-focused creating a positive work culture that inspires your team and reflects the spirit of live entertainment.

As the face of Revelry for live events, you work closely with artists, promoters and partners to deliver unforgettable events and create positive shareable experiences for every guest.

What You'll Do

  • Oversee all daily venue operations, ensuring excellence in service, safety and guest experience
  • Maintain high standards of cleanliness, organization, and compliance
  • Lead budgeting, forecasting, and cash-handling processes, keeping the business running smoothly and efficiently
  • Oversee the venue events calendar, and support financial success with booking initiatives and program development
  • Take the lead on event execution - from pre-show setup and sound checks to post-show breakdown.
  • Act as the main point of contact for artists, promoters, and production teams on show days.
  • Handle guest feedback and issues with professionalism and care.
  • Liaise with the banquet team to ensure calendar / revenue optimization
  • Support the banquet team with administrative functions as well as staffing / ordering as needed
  • Uphold Revelry's brand identity, creating memorable, positive-shareable experiences.

What We're Looking For

  • Experience:
    5+ years in venue, hospitality, or entertainment management, with proven leadership and financial oversight.
  • Leadership:
    A motivational, people-first leader with strong communication and conflict-resolution skills.
  • Operations:
    Strong understanding of venue management, financial accountability, and service excellence.
  • Passion:
    Genuine love for live music, events, and creating positive shareable experiences.
  • Flexibility:
    Availability to work evenings, weekends, and holidays.
  • Nice-to-have
    : An existing network of event coordinators, promoters, agents, and artists.

What's In It For You

  • Competitive compensation (salary + tips)
  • Welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
  • Growth opportunities in an industry-leading company
  • A collaborative, creative, and fun workplace culture
  • Employee discounts and access to unique experiences across MRG venues, events, and hospitality properties

Our Commitment

The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. If you require accommodation during the recruitment process, please contact us.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

  • Forest Operations Supervisor

    1 week ago

    Kelowna, British Columbia, Canada Integrated Operations Group Full time

    Position: Forest Operations SupervisorPosition Type: Permanent/Full-timeLocation: OkanaganStart: Winter/Spring 2026WHO WE AREIntegrated Operations Group Inc. (IOG) is a growing full-phase forest development firm with operations across BC tailoring primarily to the forestry, construction and utility industries. We are leaders in commercial thinning and fire...

  • Operations Manager

    1 week ago

    Kelowna, British Columbia, Canada Reimer Associates Inc. Full time

    Our client is a well established and very successful Canadian asset based trucking company offering domestic and cross border service. They are looking to add anOperations Managerto their operations team in the Okanagan. With responsibility for day to day terminal operations the right person will have significant operational experience in the trucking...

  • Operations Manager

    6 days ago

    Kelowna, British Columbia, Canada Reimer Associates Inc. Full time

    Our client is a well established and very successful Canadian asset based trucking company offering domestic and cross border service. They are looking to add anOperations Managerto their operations team in the Okanagan. With responsibility for day to day terminal operations the right person will have significant operational experience in the trucking...

  • Manager, Laboratory Operations

    6 days ago

    Kelowna, British Columbia, Canada Dynacare Full time

    DescriptionPosition at DynacareJob Posting: Manager, Laboratory OperationsWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better...

  • construction operations manager

    1 week ago

    Kelowna, British Columbia, Canada Creative Roots Landscaping Ltd Full time

    OverviewLanguagesEnglishEducationOther trades certificate or diplomaHorticultural scienceExperience5 years or moreHybridWork must be completed both in person and remotely.Green job Help - Green job – HelpGreen job – HelpGreen jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs.This information was...

  • General Manager- Retirement Operations

    1 week ago

    Kelowna, British Columbia, Canada COGIR Real Estate Full time

    DescriptionCogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.For over 25 years, we have dedicated every day to the happiness of retirees.Human Focus – Creativity - ExcellenceWe're seeking individuals with a purpose and passion for...

  • General Manager- Retirement Operations

    1 week ago

    Kelowna, British Columbia, Canada Cogir Senior Living Full time

    Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.For over 25 years, we have dedicated every day to the happiness of retirees.Human Focus – Creativity - ExcellenceWe're seeking individuals with a purpose and passion for life and who...

  • Assistant Branch Operations Manager

    3 hours ago

    Kelowna, British Columbia, Canada RBC Full time $55,000 - $85,000

    Job DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Kelowna is looking for an Assistant Branch Operations Manager to join their team The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.  In...

  • P&D Operations Manager

    2 days ago

    Kelowna, British Columbia, Canada Federal Express Corporation Canada Full time

    This is an interview position.To supervise, coordinate and control Pick-Up and Delivery Operations within the service area of the station to achieve maximum service objectives. To supervise, coordinate and control warehouse and ramp operations to achieve maximum service objectives.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESBachelor's degree or equivalentFour...

  • Manager of Operations, Biodiversity Pathways and the BRAES Institute

    4 days ago

    Kelowna, British Columbia, Canada University of British Columbia Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Research and Facilitation, Level CJob TitleManager of Operations, Biodiversity Pathways and the BRAES InstituteDepartmentUBCO | Program Support | Biodiversity, Resilience, and Ecosystem Services | Institutes | Vice Principal Research OfficeCompensation Range$7, $11,886.67 CAD MonthlyThe...