Food Service Sales Representative

3 days ago

Saanichton, British Columbia, Canada Level Ground Trading Full time

Level Ground's business development team supports a co-operative, communicative, forward thinking environment where hard work and innovation are valued.

Job Overview

This position will be the day-to-day contact for all the Level Ground brands for Food Service and Wholesale accounts.

Food Service & Account Management


• Act as the main contact for food service leads


• Manage account requests, and pricing inquiries within approved margins


• Execute a strategy to grow market share within coffee shops, offices, and institutional accounts


• Develop and maintain strong relationships through regular calls, site visits, and ongoing

support


• Implement and support promotional programs at the account level where applicable


• Collaborate with internal teams to ensure accurate fulfillment, pricing, and service levels

Outside Sales


• Identify new business opportunities through prospecting, referrals, and research


• Distribute sell sheets, samples, pricing information, and equipment training materials


• Balance in-field time with administrative work including follow-ups, proposals, and reporting


• Confirm and improve brand presence at the account level

RFP & Institutional Sales


• Lead the RFP process for offices, institutions, and large food service customers in collaboration

with the Sales Navigator


• Coordinate internally to gather pricing, product specs, certifications, and operational

requirements

Role Expectations

To ensure clarity and confidence in the role, this position includes the following expectations:


• Work scheduled hours as agreed upon, with flexibility as needed to support account demands


• Participate in twice-monthly check-in meetings with the Sales Navigator to review goals and

progress


• Operate within pre-determined pricing and margin guidelines provided by the Sales

Navigator


• Maintain accurate records of account activity, opportunities, and follow-ups through our CRM


• Represent the Level Ground group of brands professionally and consistently in all customer

interactions

Role Requirements


• 2+ years of experience in sales, customer service, account management, or hospitality-related

roles


• Strong communication skills, including phone, email, and in-person conversations


• Experience responding to RFPs


• Experience using CRM tools to track sales activity and pipelines


• Experience interacting directly with customers in a professional setting, including in-person

visits


• Ability to follow established sales strategies while building confidence and independence over

time


• Valid driver's license and ability to travel locally

Roles Assets


• Exposure to food service, coffee, hospitality, retail, or CPG environments


• Ability to manage your own schedule based on KPI performance

Reporting & Working Groups

This position works collaboratively with the Sales/Marketing team, reporting to the Sales Navigator

Job Type: Full-time

Pay: From $67,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Store discount
  • Work from home

Experience:

  • Adobe, Illustrator, InDesign and/or Photoshop: 1 year (preferred)

Work Location: In person

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