National Account Manager

1 week ago

Vaughan, Ontario, Canada Merchandising Consultants Associates Full time $55,000 - $70,000
MERCHANDISING CONSULTANTS ASSOCIATES

Department: National Accounts

Location: Head Office – Woodbridge, ON

Job Type: Full-Time Permanent

MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA's top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands thrive where it matters most, on the shelf and in the hands of consumers.

Salary: $55,000 - $70,000 + bonus potential

Benefits: 3 weeks vacation, vehicle allowance, phone allowance, benefits after 3 months

Hours: 40 hours per week

Schedule: Monday to Friday, 8:30AM to 5:00PM

KEY RESPONSIBILITIES

Based out of our head office in Woodbridge, ON, MCA is seeking a National Account Manager to nurture key client relationships, drive program performance, and support the growth and success of our field teams. In this role you will manage top-tier CPG and/or confectionery clients, provide strategic insights, and work alongside National Account Coordinators to deliver exceptional client retention and organic revenue growth.

  • Build, maintain, and grow long-term relationships with assigned clients through regular touchpoints and trusted partnership.
  • Deliver clear, insight-driven client recaps on programs, highlighting wins and identifying opportunities for retention and upselling.
  • Manage customer projects end-to-end, ensuring on-time delivery while remaining agile to last-minute changes.
  • Follow up proactively with clients to resolve concerns, remove barriers, and maintain satisfaction.
  • Demonstrate strong financial acumen—manage budgets effectively and ensure all targets and KPIs are met.
  • Identify upsell opportunities and develop action plans to drive incremental revenue.
  • Introduce clients to additional MCA services and educate them on these value-added offerings.
  • Ensure the field is set up for success with clear communication and a commitment to operational excellence.
  • Communicate information clearly and accurately, both verbally and in writing.
  • Take the initiative to explore and suggest process improvements to enhance quality, efficiency and the customer experience.
  • Ensure surveys, program details and supporting documentation are properly set, translated and posted to the web in a timely manner.
  • Track performance metrics consistently and measure results against customer KPIs to ensure program success.
OUR IDEAL CANDIDATE
  • Holds a university or college degree in Business Administration or a related field.
  • Brings a minimum of 3 years' experience in account management or a related field.
  • Demonstrates strong written and oral communication skills, including effective presentation skills.
  • Is proficient with Word, Excel (including VLOOKUP, pivot tables,), databases, and email management.
  • Excels in planning, organization, and attention to detail, with the ability to manage multiple priorities simultaneously.
  • Is agile and adaptable – able to pivot quickly and effectively when clients make last minute changes or requests.
  • Is proactive, customer-focused, and results-driven.
  • Has a proven track record of client retention, relationship building and revenue growth.

APPLY NOW

Applicants must reside in the specified location and be legally eligible to work in Canada.

MCA is an equal opportunity employer and provides accommodations throughout the hiring process.

Apply now and join a people-first team committed to meaningful work and measurable impact.

  • National Account Coordinator

    2 weeks ago

    Vaughan, Ontario, Canada MT Talent Solutions Inc. Full time

    Job Title:National Account CoordinatorLocation:Vaughan, ON (Hybrid)Who Are We?We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.Why Are We...

  • Head of National Accounts Director

    2 weeks ago

    Vaughan, Ontario, Canada LendingClub Full time US$165,000 - US$175,000

    Current Employees of LendingClub: Please apply via your internal Workday AccountLendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and...

  • National Accounts Coordinator

    1 week ago

    Vaughan, Ontario, Canada Securitas Canada Full time

    Job SummaryThe ideal candidate will have demonstrated knowledge of administration processes and preferably within a professional services environment.They will have strong diplomatic, negotiation and conflict resolution skills.They must possess excellent communication and interpersonal skills to work with internal and external contacts.Must possess a high...

  • Account Manager

    2 weeks ago

    Vaughan, Ontario, Canada Intco Canada Full time

    Intco Canada Inc.1 day agoVerifiedVaughan, ONCA$50,000 - CA$80,000/yearMid LevelFull-timeTop BenefitsStock option eligibility after three yearsCost-shared medical and dental coverageSignificant career advancement opportunities within a global, publicly listed organizationAbout the roleAccount Manager – North America MarketIntco Canada Inc. | A Global...

  • Accounting Manager

    6 days ago

    Vaughan, Ontario, Canada IPG Workforce Solutions Full time

    Senior Accountant / Manager – Public Practice (North York)About the FirmWe are a privately owned, Toronto-based accounting practice that delivers comprehensive assurance, tax, and advisory solutions to a diverse client base. Our team works closely with both incorporated professionals and privately held businesses across sectors such as healthcare, legal...

  • Manager, Sales Account Management

    2 weeks ago

    Vaughan, Ontario, Canada WellnessLiving Full time

    Title:Manager, Sales Account ManagementSalary:Based on experience + Benefits + VacationLocation:Thornhill, Canada (hybrid)Length:Permanent, full-timeAbout UsAt WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of...

  • Sr. Strategic Account Sales Manager, Wholesale

    1 week ago

    Vaughan, Ontario, Canada Kohler Co. Full time

    Work Mode: RemoteLocation:Remote (up to 50% travel within Ontario, CAN and to the US)OpportunityThe Senior Strategic Account Sales Manager – Wholesale role will be accountable for achieving sales and profit objectives in all plumbing categories within the specified Wholesale Distributor account(s). With full P&L responsibility this role is accountable for...

  • Sr. Strategic Account Sales Manager, Wholesale

    6 days ago

    Vaughan, Ontario, Canada Kohler Co. Full time

    Work Mode: RemoteLocation: Remote (up to 50% travel within Ontario, CAN and to the US)OpportunityThe Senior Strategic Account Sales Manager – Wholesale role will be accountable for achieving sales and profit objectives in all plumbing categories within the specified Wholesale Distributor account(s). With full P&L responsibility this role is accountable for...

  • Accounts Payable/Accounts Receivable Specialist

    1 week ago

    Vaughan, Ontario, Canada Amir Quality Meats Inc. Full time

    Account Receivable / Payable Specialist -Grow Your Career in a High-Impact RoleLocation: AGC – 8811 Huntington Rd., Vaughn, On.Reporting to: ControllerWho We Are – Amir Group of CompaniesAt Amir Group, we are not just in the business of food—we are shaping the future of halal protein in Canada. As one of the nation's largest and most trusted...

  • Accounting Analyst

    3 days ago

    Vaughan, Ontario, Canada Ontario Soccer Full time

    Position Title: Accounting Analyst Position Term: Contract, One Year Location: Vaughan, Ontario Reports To: Chief Financial OfficerBackground:Founded in 1901, Ontario Soccer is currently comprised of more than 500 Clubs servicing over 24,000 teams with 380,000 registered players, 70,000 coaches and managers, and 8,100 match officials, as well as countless...