Technical Lead, Software Development

OpportunityOur Development team is growing, and we're looking for a Technical Lead who is passionate about solving complex technical challenges, driving architectural excellence, and delivering scalable, high-quality software. In this role, you'll take ownership of technical direction across projects, mentor developers, and ensure best practices are applied throughout the development lifecycle.This is a hands-on leadership opportunity to make a real impact by guiding design decisions, influencing product architecture, and helping to scale a highly customizable no-code platform used by small businesses around the world. As we continue to evolve our platform and integrate AI-driven capabilities, you'll play a key role in building the next generation of tools that empower users to create and customize apps faster than ever before.

About MethodMethod is on a mission to transform how small businesses operate by giving them real control over their customer workflows. Our flagship product, Method CRM is purpose-built for small businesses that have outgrown spreadsheets and generic tools. With deep QuickBooks integration and a powerful no-code customization engine, Method enables users to design workflows that truly fit their unique needs. As a scaling growth company, we're now taking that mission further, leveraging AI to develop intelligent agents that assist users in rapidly building and customizing no-code apps. This innovation is at the heart of our next chapter, and we're looking for people who are excited to build the future of work

The RoleAs a Technical Lead, you will play a crucial role in shaping the technical direction, mentoring team members on engineering best practices, and ensuring the delivery of high-quality features and scalable architecture. You will foster team collaboration, drive technical excellence, and ensure the team's success in achieving business objectives through project leadership and domain expertise.Technical & Delivery Responsibilities:

• Lead technical discussions within your team and across cross-functional meetings, fostering collaboration and innovation.
• Drive project execution: Lead the technical breakdown, estimation, and planning of large features, collaborating closely with Product Managers and QA.
• Prototype, build, and maintain engaging user experiences.
• Work hands-on with tools in AWS, SQS, C#, SQL, .NET, MongoDB, ElasticSearch, and React.
• Make data-informed decisions based on user analytics data and customer feedback.
• Design and ensure robust, scalable, and observable architecture for critical functionalities (e.g., SMS).
• Identify and implement areas of improvement within the SDLC, including pipelines, testing, monitoring, and performance.
• Provide technical oversight through rigorous code reviews, technical mentorship, and strategic guidance, leveraging AI-assisted tools where applicable.
• Represent your team's technical roadmap and status in department-wide meetings, presenting updates and addressing architectural concerns.

Team Mentorship & Hiring Contributions:

• Provide coaching and technical guidance to developers on complex problem-solving, design patterns, and platform best practices to support their growth as engineers.
• Participate in technical interviews to assess candidates' technical skills and contribute to the overall hiring recommendation.
• Collaborate with QA, PMs, and other cross-functional teams to address operational challenges and project interdependencies.

What You BringBefore you read this next section, we want you to know that we know the "ideal candidate" doesn't exist — everybody has a unique background and skill set. Even if you don't check every box below, we'd love for you to apply - we are building for the future and growth potential is a priority for usTechnical Expertise:

• Back-End: Advanced knowledge of C#, .NET (Core/7/8/9/10), Web APIs, and design patterns (REST, MVC).
• Proven ability to diagnose and resolve complex issues in distributed systems or large-scale applications.
• Front-End: Experience with React and familiarity with front-end technologies such as Razor/Blazor and vanilla JavaScript.
• Strong understanding of building user interfaces and integrating them with backend services.
• General Skills: Strong experience with persistence storage (SQL/NoSQL), ORM frameworks, and cloud infrastructure (e.g., AWS).
• Proficiency with unit testing, integration testing, caching, messaging architecture, and CI/CD tools.

Soft Skills:

• Exceptional problem-solving skills with a proactive and solution-oriented mindset.
• Strong communication and mentoring abilities to support intermediate developers.
• Ability to multitask effectively and prioritize in a fast-paced environment.
• Team player with a positive attitude and a commitment to excellence.

Preferred Experience:

• 1-3 years of technical leadership experience, such as Lead Developer, Principal Engineer, or Tech Lead on significant, complex projects.
• 5-7+ years of experience in software development, ideally in production-level applications.
• Certifications in Microsoft Azure or AWS are a plus.
• Post-secondary education in Computer Science, Computer Engineering, Software Engineering, or equivalent training/experience.

Why You'll Love Method Flexible hybrid work model – designed to support work-life balance while maintaining strong team collaboration; employees work from our downtown Toronto office 2–3 days per week Collaborative and social team culture – work in a supportive environment with regular team events and company-wide celebrations that keep things fun and connected Growth-stage company experience – working at a scaling growth company like Method gives you deep insight into how a software company operates. You'll be involved in a wide range of discussions and initiatives, gaining experience that's hard to find in more siloed environments. Training – You will receive initial and ongoing training on Method's products, policies and procedures as well as a quarterly professional development budget.Great downtown location – Method is located right in the heart of Toronto's young and vibrant 'King West' technology hub at the corner of Adelaide and Spadina Ave. Comprehensive health benefits – inclusive of healthcare, vision, and dental coverage to support your overall well-being Weekly lunch credit – enjoy a meal on us every week as a small way to say thanks

What to Expect in Your First 90 Days:

• Onboard and acclimate with the Development team. Including tailored 1on1s.
• Complete Method's Bootcamp.
• Understand Method's values, tools and best practices and how our teams collaborate to drive results.
• Learn and become an expert of our internal communication tools, norms, and practices.
• Start making small improvements based on the product backlog or refactoring code to improve readability, testability, and maintainability.
• Contribute to the Development team's culture, processes, and best practices.
• Become more confident with code ownership and deploying to production.
• Assist the team with daily releases and monitoring changes.
• Help other developers within code design and decision making.
• Start assuming more autonomy and finding small ways to practice ownership across the platform.
• Work closely with your Manager to explore goals for the rest of the year.
• Provide feedback in Grooming sessions on best practices for design and story implementation.

At Method, we believe in a thoughtful and human approach to hiring. Every application is reviewed by a real person, never AI, because we know your experience, potential, and personality can't be measured by an algorithm. We take the time to get to know each qualified candidate and appreciate the effort you put into applying.

This is an active role we're currently looking to fill, and we thank all applicants in advance. Please note that only candidates selected for an interview will be contacted. We kindly ask that you do not call or contact us through agencies.

Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we're happy to provide accommodations for candidates taking part in the selection process.