Reception & Customer Experience

7 days ago

Abbotsford British Columbia VT Canada Fraserway RV Full time

We are currently hiring a Receptionist to join our team, with availability required on both weekdays and weekends.

In this role, you are the first point of contact for everyone who enters the dealership. Whether it's a customer looking to connect with a Sales Consultant, a courier dropping off a package, or a visitor attending a head office appointment, your priority is to provide a warm, professional welcome.

Your main responsibilities include overseeing the reception area, managing incoming visitors, phone calls, and emails. This role suits someone who enjoys multitasking in a fast-paced environment and can stay organized while handling multiple priorities. You will also help ensure the showroom and customer lounge remain clean, organized, and well-stocked.

Additional duties include entering customer information, booking appointments, and providing administrative support to the Sales Manager and General Manager, along with other tasks as needed.

This role requires:

  • Previous customer service experience

  • Strong communication and interpersonal skills

  • Comfort using online systems and tools (CRM, email, inventory logs, MS Office, etc.)

  • Strong organizational skills and the ability to work independently

We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

  • Competitive Wages
  • An incredible work environment
  • RV Rental Discounts for staff
  • An Employee Assistance Program at no cost to an employee
  • Company Matching World Vision Child sponsorship program.

We thank all candidates for applying; however, only those selected for an interview will be contacted.

Compensation: $23 - $25 per hour

#INDHP

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