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Employment Counselor

2 weeks ago

Toronto ON MJ T, Canada NEWCOMER WOMEN'S SERVICES TORONTO Full time $60,736 - $80,000 per year

Position Title: Employment Consultant

Location: This position is primarily based at 245 Fairview Mall Drive, Unit 201, North York, ON, with the possibility of working at any of our other locations when needed.

Vacancy: Existing

Vacancy number: IES-0012

Number of openings: 1

Rate of Pay per Hour: $ 29.04

Hours: Full-time, In- person

Application Deadline: October 30, 2025, 11:59 PM EST

Position Summary

The Employment Consultant is the first point of contact for all NEW job seekers; their job is to welcome people and convey a friendly, professional, knowledgeable and efficient atmosphere. Their role is as the 'anchor' to the job search/case management process and assess client needs. This position requires a responsive employment consultant who is client-focused and knowledgeable re: the Employment Ontario model and job search barriers. You are collaborative, take initiative, and work within the policies and are accountable and responsible for specific targets. You are a lifelong learner, who is passionate about connecting marginalized community members to employment opportunities.

Key Responsibilities

  • Conduct eligibility assessments and develop individualized action plans for job seekers.
  • Deliver end-to-end employment services, including job readiness workshops, one-on-one coaching, and referrals to community resources and training programs.
  • Manage a caseload of approximately 200 clients using CRM software and Case management systems, maintaining accurate records of client progress, referrals, and outcomes.
  • Provide comprehensive case management, including intake, assessment, and the development of personalized employment plans.
  • Support clients in identifying their strengths, addressing employment barriers, and building action plans for job readiness and retention.
  • Conduct follow-ups to ensure client progress and provide additional support as needed.
  • Provide advocacy and support for clients in areas of employment, skills training, social assistance, and equitable access to services.
  • Facilitate workshops to prepare clients for job search, interviews, and successful workplace integration, with a holistic focus.
  • Meet monthly/yearly performance requirements and maintain professional and effective information tracking systems on all activities performed
  • Conduct needs assessments and career testing in individual and/or group settings.
  • Meet individual, organizational and Employment Ontario program goals/targets, service utilization targets, and monthly statistical requirements.
  • Maintain professional and effective updated information tracking systems on all activities performed.
  • Build and maintain relationships with private and public sector employers to connect clients with sustainable job opportunities.
  • Maintain strong internal and external partner relationships to facilitate referrals and holistic support.
  • Host community and employer events, job fairs, and networking opportunities.
  • Proactively identify and research sector-specific opportunities for clients.
  • Contribute to maintaining the NEW job board and ensuring job postings are current.
  • Attend Job Fairs and other employer-related networking opportunities
  • Host community and employer events
  • Research and identify employers and sector opportunities on behalf of clients

Minimum Requirements:

  • Post-secondary degree or equivalent in Career and Work Counselling/Adult Education or a relevant field and/or 5 years directly related work experience
  • Minimum 3 years of Case management experience required
  • Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders.
  • Knowledge of the local labour market, community resources and government assistance programs
  • Knowledge of job search techniques, career development tools and issues relating to unemployment
  • Strong detail literacy, including social media, CRM and Microsoft Office Suite
  • Adherence to confidentiality and professional codes of conduct
  • Certified Career Development Practitioner (CCDP) designation is considered an asset
  • Experience with provincial government and other online tools such as ICM, CaMS and online employment services

Apply Now

If you're passionate about leveraging your skills to make a social impact, we'd love to hear from you

Newcomer Women's Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.

Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.