Terrain Park Assistant Supervisor

Reports to
Terrain Park Supervisor
Position Overview
The Assistant Terrain Park Supervisor works as part of the Mountain Operations team. They will assist in all aspects of the Terrain Parks including training new staff, ensuring all Terrain Park staff are competent in the Canada West Ski Area Association's Terrain Parks Resource Guide as well as Marmot Basin's procedures and policies, constructing/maintaining/testing Terrain Park features, ensuring the Terrain Park department is coordinated with the needs of other departments, and generally overseeing the daily departmental requirements under the direction (or in the absence) of the Terrain Park Supervisor.
 
The Assistant Terrain Park Supervisor will also help maintain records and documents such as daily Terrain Park logs, Terrain Park incident reports, employee training files, etc.
 
The incumbent should expect to be working outside in any, all and sometimes adverse weather conditions.
This is a full-time seasonal role, 5 days out of 7 per week. Alberta Employment Standards regarding probationary periods apply.
 
Qualifications

Ski Industry experience (Terrain Park/Freestyle experience preferred)
Previous supervisory experience
CSIA/CASI Freestyle Instructor/Coach certification
Able to ski/snowboard in all types of mountain terrain in varying conditions
Risk management experience
Physically & mentally fit, able to lift/push/pull 55lbs
Capable and willing to work outside, at times in severe weather environment
Valid class 5 driver's license (or better).

Core Competencies

Professional deportment with excellent customer service skills: experience dealing with guests and working collaboratively with co-workers
Cheerful, outgoing personality; demonstrated temperament and disposition for highly stressful situations
Strong team member able to take direction
Motivated and observant; able to perceive needed tasks and complete them without direction
Self-aware; able to identify strengths and gaps in own abilities and training
Able to use taught skills and previous experience to problem solve
Passion for working in an outdoor environment (recreational mountain pursuits are considered assets)

Job Duties/Responsibilities

Plan the layout and construction of the Terrain Parks in collaboration with the Terrain Park Supervisor
Ensure all features, signage and fencing are maintained & tested as per Best Practices/CWSAA guidelines
Coordinate Grooming/Snowmaking requirements with the Grooming/Snowmaking  Supervisor
Assist Safety Operations in responding to Terrain Park related emergencies and accidents
Manage staff schedules and departmental payroll requirements to ensure sufficient staff for safe operation
Training and scheduling as per Ski Marmot Basin's Terrain Park Training Manual, ski industry best practices and company policies/procedures
Ensure all Terrain Park staff are competent in Terrain Park duties, daily operating procedures and emergency procedures
Help maintain departmental records and documents including Stock Photos of all Terrain Park features upon construction and whenever any alterations are made
Ensure the Terrain Park activities are coordinated with other departments

Additional

Provide onsite supervision of employees

Manage performance issues in a timely manner in the absence of the Terrain Park Supervisor using Company Corrective Action procedures

Work in a safe efficient manner; point out any safety concerns that would put any employee or guest in an unsafe situation
Good working knowledge and understanding of all Terrain Park/safety procedures; ensure staff compliance and excellence in same
Help maintain an inventory of all Terrain Park tools & materials
Ensure Terrain Park features are always maintained
Ensure all opening/closing procedures are followed and completed in the Terrain Parks daily 

Supplementary

Respect and adhere to the company's policies and procedures as set in the "Corporate Policies", "Employee Handbook" and "Terrain Park Training Manual"
Understand and adhere to Ski Marmot Basin's "Harassment Policy" and the company's "Privacy Policy".

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