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Parts Specialist
3 hours ago
The primary responsibility of this position is to supply parts to internal and external customers, monitor branch inventory and resolve related issues, administer the parts and inventory system, and perform cycle counts. The Parts Specialist will also support LEAN initiatives in collaboration with the Senior Director.
Day Shift
Monday - Friday
WHAT'S IN IT FOR YOU?
Excellent industry leading pay
Excellent industry leading benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, STD/LTD, Life and Dependent Life Insurance
RRSP Program including employer contribution match
RESP & TFSA Program
Employee Assistance Plan
Monthly Bonus Program
Employee Referral Program
CareerPath - Company paid personal and professional development
Educational Reimbursement Program
Leading edge diagnostic equipment
Mentorship Opportunities
OEM and other technical training
Online Training Library
Daily pay advances if you need pay in advance of your normal pay date
Annual Boot Allowance
Annual Tool Allowance
Specialized work premium
Bi-weekly 50/50 draws
Appreciation Events
Service Award Recognition
Safe, clean, bright, and organized work environment
Open, inclusive culture
A great place to work
RESPONSIBILITIES
Parts Counter
Over the counter coverage, both walk-in and phone, in a professional and timely manner for both truck and trailer parts.
Provide quotes and pricing to customers.
Process parts orders, purchase orders and sales in the system.
Source parts from vendors for non-stock and out of stock, to fill orders.
Process and follow up on purchase orders to maintain billing and aging targets.
Escalate any customer, inventory, delivery issues to direct report to expedite resolution.
Other duties as assigned.
Inventory
Assist the team with cycle counts.
Identify fast moving and critical truck parts to assist with growing inventory.
Work with the parts ordering team to ensure correct stock levels.
Backup Tasks
Support for shop work orders and quoting – adding parts to correct tasks, resolving inventory issues, etc.
Picking parts from inventory to fill orders for customers and branch replenishment.
Transfer parts to branches as required.
QUALIFICATIONS
Education and Training
Grade 12 with parts training.
Skills & Experience
Minimum 5 years' experience with commercial truck and trailer parts
Attention to detail
Strong customer service focus.
Strong organizational and time management skills
Good communication and interpersonal skills
Ability to work independently and in a team setting.
Safety conscious always
The salary range for this position is $24 per hour - $36 per hour based on relevant credentials and experience.
