Appointment Setter

1 week ago

Markham, Ontario, Canada Citron Hygiene Full time
 
The Appointment Setter plays an essential role in driving our growth by engaging potential clients, introducing Citron's hygiene solutions, and scheduling qualified appointments for the sales team. 
 
This position is ideal for someone who enjoys connecting with people, thrives in a fast-paced environment, and is motivated by results.
 
What's in it for you

Competitive base pay plus incentive opportunities.
Benefits including health, dental, vision, and life insurance.
Comprehensive training and ongoing coaching to support your success.
A collaborative, inclusive, and purpose-driven work environment.
Excellent career advancement and learning opportunities within a rapidly growing and stable company

What you'll do

Make outbound calls to potential and existing customers to introduce Citron Hygiene's services and solutions.
Qualify leads by understanding their business needs, facility type, and hygiene requirements.
Schedule appointments, with key decision makers from potential or existing customers, to meet with Citron sales representatives.
Manage and update lead and customer information accurately in Salesforce.
Follow up on marketing campaigns, inbound leads, and lapsed accounts to generate new opportunities.
Collaborate closely with the Inside Sales, Field Sales, and Marketing teams to align on lead quality, messaging, and outreach strategies.
Consistently achieve or exceed daily, weekly, and monthly appointment targets.
Represent Citron Hygiene professionally, creating a positive first impression that reflects our commitment to service excellence.

What you'll bring

1–2 years of experience in sales support, telemarketing, or inside sales (B2B experience preferred).
Experience in high-volume cold- calling, prospecting, appointment setting and nurturing customer success.
Excellent communication and interpersonal skills, with a confident phone presence.
Ability to quickly build rapport and engage decision-makers in conversation.
Strong organizational skills with the ability to manage multiple leads and tasks efficiently.
Experience using Salesforce CRM or similar systems (an asset).
Self-motivated, goal-oriented, and comfortable working towards targets in a performance-driven environment.
A positive attitude and team-first mindset.

Expected Total Compensation: $45,000-$60,000
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