Field Marketing Specialist

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

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Position Overview

The Field Marketing Specialist is responsible for the coordination and execution of the company's marketing strategies in our Americas region. They have a high technical aptitude and are interested in building and operating infrastructure for leads, reporting and analytics.

The individual will work closely with colleagues across Product Marketing, Digital Marketing, and Sales to build coordinated, optimized, integrated campaigns to drive pipeline growth that is in lock step with GTM priorities across the Americas commercial organization.

They will work across various marketing channels including hosted events, webinars, tradeshows, third-party events, digital programs, email campaigns, and direct sales plays.

Key Responsibilities

• Build and manage marketing pipeline across new logos and expansion of existing accounts, including generating marketing-qualified leads, by building connected customer journeys through the buying cycle via multi-channel online and offline programs

• Optimize and nurture lead performance via marketing automation, lead nurturing and ABM processes

• Establish closed-loop analytics and work closely with Marketing, Sales and Customer Success teams to understand how our marketing activity drives conversions and delivers value to our clients.

• Manage campaign reporting to analyze performance and optimize as necessary

• Establish, maintain and optimize scalable processes that ensure best practices in campaign and lead management, e.g., tradeshow lead handoff, landing page optimization, email open rates

• Track campaign ROI and influence the allocation of marketing spend based on past performance

• Accelerate existing pipeline through targeted, niche marketing campaigns

Required Experience/Skills

• Experience in Field Marketing, Event Marketing, or Demand Generation

• Exposure working with AI

• Experience utilizing modern platforms across the MarTech stack including Marketing Automation (eg Marketo) and

• Experience building ABM strategies and campaigns

• A team player who loves to collaborate with cross-functional and regional teams, especially with sales teams

• Excellent communication skills, both written and verbal

• Ability to analyze data and use as the basis to make data led decisions

• Exceptional project management skills

• 2+ years experience required

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.