GGH@Home Patient Navigator

Employment Status: Temporary Full-time

Department: Patient Flow

Job Code: 20497

✓ Pension

At Guelph General Hospital, we are committed to our Mission of providing exemplary and equitable care for and with our community.

Living our values is important here and if you want to join a team that is compassionate, inclusive, respectful, collaborative and inspired, you can see more details about the position currently available below.

Current Rate of Pay: Min $44.20- Max $55.24

Current Shifts: Primarily Days (Temporary Full-time for approximately 6 months)

Position Summary:

The Patient Navigator is responsible for collaborating with patients and their families to develop high-quality, timely, and cost-effective individual service plans based on patient needs. Utilizing a multidisciplinary approach, the goal is to achieve optimal health outcomes.

The primary purpose of this role is to assist patients in reaching their highest level of functioning and independence, in alignment with their values, priorities, capacities, and preferences for care. The Patient Navigator will determine eligibility for services in accordance with relevant policies and procedures and care pathways.

The Patient Navigator will provide comprehensive clinical services to patients and their families. This role includes crisis intervention, emotional support, consultation, and counseling, completing referrals, and connecting patients to appropriate community services. The Patient Navigator will lead efforts to educate and counsel patients and families while facilitating referrals to support services, all aimed at addressing patients' goals.

The Patient Navigator will liaise between the hospital care team including physicians, primary care and community support services partners including Ontario Health at Home.

In this role, you will:

• Have ongoing opportunities to learn and grow with a generous professional development program via our education assistance fund and in-house development programs
• Have access to an amazing total rewards package which includes competitive pay, health and dental benefits, Short and long term disability and the Healthcare of Ontario Pension Plan (HOOPP) where we match your contributions by 126%
• Be a part of an organization committed to the well-being of our workforce
• Support the Guelph Wellington Ontario Health Team's commitment to anti-racism and anti-oppression through our actions
• Be a part of a team of high performing health care professionals

Guelph is the perfect location for health care professionals seeking to make the most of life's experiences. From our expansive trails and waterways to internationally recognized arts and cultural events, to diverse restaurants and craft breweries, the Royal City has something for everyone

• It's one of Ontario's most robust and growing economies
• You will have access to excellent schools which include a university and college
• There are multiple centres of faith reflected in the community

Qualifications, Experience, Skills and Abilities:

• Valid registration with a Professional Healthcare Regulating Body
• Completed Baccalaureate Degree; Masters preferred
• Minimum 3-5 years acute care hospital experience, preferably in a medical/surgical area.
• Project Management experience an asset
• Knowledge and experience with Long Term Care strategies, Alternate Level of Care (ALC) designation and discharge processes
• Must be able to determine capacity in accordance with the Health Care Consent Act (1996)
• Employee must demonstrate basic computer skills and literacy
• Ability to work with a diverse stakeholder group with demonstrated facilitating and coaching clinical areas on change initiatives
• Self-directed, courageous, and highly motivated with excellent interpersonal and communication skill
• Experience managing competing demands in a fast-paced, multi-disciplinary health care
• Evidence of effective communication and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem solving approaches;
• Excellent interpersonal skills
• Demonstrated ability to work independently and in a self-directed manner as well as collaboratively within a team in a fast-paced and ever-changing environment
• Demonstrated commitment to excellent customer service when interacting with patients, families, colleagues and physicians

Come and join our team if you are looking for an exciting opportunity where you will be supported and empowered.

All positions at GGH contribute to ensuring there is a safe environment for patients, staff and visitors. GGH is committed to fostering a safe and healthy work environment which provides equal opportunities to people with disabilities. In pursuit of GGH's vision of together, a healthier community for everyone, all employees are responsible for practicing the values of being compassionate, inclusive, respectful, collaborative, and inspired to provide the highest quality care and experience for patients and their families.