Accounts Receivable Supervisor

1 day ago

Burlington, Ontario, Canada American Excelsior Company Full time $1,680 per year

Application Deadline:
14 November 2025

Department:
Accounting

Employment Type:
Full Time

Location:
Corporate Office

Compensation:
$ $33.00 / hour

Description
The Accounts Receivable (AR) Supervisor is a key member of the accounting team, responsible

for overseeing the accurate and timely processing of all AR activities across multiple branch

locations. This role ensures the integrity of financial transactions, the resolution of billing

discrepancies, and the effective management of customer accounts, including large-scale retail

and marketplace partners. The role requires strong analytical capabilities and a solid

understanding of the AR accounting cycle, and ERP systems.

In addition to managing day-to-day AR operations, the AR Supervisor is also accountable for

training AR staff, developing efficient procedures, and upholding company policies to ensure

consistent performance and compliance across the department

Key Responsibilities

  • Cash Application & Balancing: Accurately post and apply customer payments, perform

daily balancing of receipts, and ensure reconciliations align with general ledger entries.

  • Customer Billing Discrepancies: Identify, investigate, and resolve customer billing issues

to ensure timely and accurate invoices

  • Credit/Debit Memos: Process manual and RMA (Return Merchandise Authorization)

credit/debit memos in accordance with company policies.

  • Collections & Dispute Resolution: Perform account collections, investigate customer

disputes, and coordinate resolution in a professional and timely manner.

  • Retail & Marketplace Account Management: Serve as point of contact for AR

management of major retail and e-commerce accounts such as Amazon, Walmart,

Menards, Tractor Supply, and Academy Sports. Monitor compliance and account

performance.

  • Month-End Close & Reporting: Perform month-end balancing of AR sub-legers and

general ledger accounts through daily maintained AR balance sheets

  • AR Vendor Systems Management: Maintain and manage key AR platforms including

Orbital, customer portals, and Avalara sales tax systems.

  • Administrative Support: Handle departmental administrative duties such as supplier

form completion, documentation requests, and general support tasks.

Qualifications

  • Minimum of 3 years of experience in Accounts Receivable or a related accounting

function

  • Proficient in ERP systems and AR management software (experience with Infor/Syteline, Chase

Access, Avalara, Chase Orbital is a plus)

  • Strong attention to detail, organizational, and analytical skills
  • Excellent communication and customer service skills
  • Ability to manage multiple tasks and deadlines
  • Intermediate to advanced Microsoft Excel skills
  • Associate's or Bachelor's degree in Accounting, Finance, or related field preferred

Additional Requirements
Must possess strong communication and reasoning skills, with the ability to interpret business

documents and respond professionally to internal and external stakeholders. This position

involves regular use of a computer and may require lifting up to 30 pounds. Reasonable

accommodations are available.

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