Assistant Manager

1 week ago

Brockville ON KV W, Canada Karra's Burgers and Fries Full time

Job Overview

We are seeking a dynamic and experienced Assistant Manager to join our food retail team. The ideal candidate will play a pivotal role in supporting store operations, managing staff, and ensuring excellent customer service. This position offers an opportunity to develop leadership skills within a fast-paced environment, contributing to the overall success and growth of the store. The Assistant Manager will be responsible for overseeing daily activities, micro-managing all staff, assisting with sales strategies, and maintaining a positive shopping experience for customers. Bilingual abilities are highly valued to better serve our diverse clientele.

Duties

  • Assist in supervising daily store operations, ensuring smooth workflow and adherence to all company policies.
  • Maintain accurate record-keeping of employee hours and schedules.
  • Oversee merchandising, pricing strategies, and inventory purchasing to optimize sales performance.
  • Operate POS systems efficiently, handle cashiering duties, and manage cash handling procedures.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and fostering customer loyalty.
  • Conduct training & development sessions for staff to enhance product knowledge and customer interaction skills.
  • Assist with marketing efforts to promote store events and special promotions.
  • Monitor store budgets and ensure organizational office efficiency.
  • Supervise team management activities including delegation, performance evaluations, and conflict resolution.
  • Ensure compliance with health & safety standards and uphold store presentation standards.

Qualifications

  • Proven experience in retail management or supervisory roles with a strong background in sales management, merchandising, or store operations.
  • Excellent communication skills; bilingual or multilingual abilities are preferred to serve diverse customers effectively.
  • Strong organizational skills with the ability to manage time efficiently in a fast-paced environment.
  • Proficiency in POS systems, cash handling, and basic math skills.
  • Demonstrated leadership capabilities with experience in supervising teams and developing staff through training & development programs.
  • Knowledge of negotiation, marketing strategies, budgeting, purchasing, and retail sales techniques.
  • Exceptional customer service skills with professional phone etiquette and interpersonal communication abilities.

This role is ideal for motivated individuals seeking growth opportunities within retail management. Candidates should possess strong leadership qualities combined with excellent organizational skills to drive team success and enhance customer satisfaction.

Job Type: Full-time

Pay: $46,000.00-$62,000.00 per year

Benefits:

  • Company events
  • Discounted or free food
  • On-site parking

Work Location: In person

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