Senior Relationship Manager

Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government's initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province and continues to evolve and expand its capabilities to maximize its public impact and deliver on its vision of creating a connected, modern and competitive Ontario.

Position Purpose
The Senior Relationship Manager will function as a key member of the IO loan program team and be responsible for intaking loan requests, liaising with borrowers and internal stakeholders through the approval process, such as underwriters, legal counsel, credit team, and treasury through to the approval process and throughout the project operation and loan monitoring phases.

What You Will Do

• Manage the process of a qualified client financing opportunity to a successful loans advance.
• Building on a solid understanding of borrower and project eligibility as mandated by IO's enabling legislation and credit risk appetite.
• Act as the lead representative from IO to work with eligible borrower sectors (e.g. municipalities, not-for-profit long-term care providers, not-for-profit affordable housing providers, and other sectors as identified in IO's enabling legislation) to deliver infrastructure financing loans.
• Communicate different credit facilities and loan terms which may be suitable for different borrower sectors and for different purposes.
• Ensure credit and legal requirements are met, including for municipal borrowers, ensure that procedural and documentary requirements necessary to comply with the Municipal Act and IO's enabling legislation.
• Coordinate communication and resolution of issues as they arise in the course of reviewing a loan request with the borrower, members of IO's loan program team, senior management, and others as required to ensure that the loan approval process is proceeding in a timely manner, issues are escalated to the right stakeholders as appropriate, and the loan is structured and approved in accordance with IO's credit policy requirements.
• In collaboration with Underwriting, Credit, and Legal Groups, as required, obtain all required client information to   assess creditworthiness and security requirements relating to new loan requests.
• Review financial and project information received from clients to ensure that the documents are responsive to underwriting and credit needs and that the financing opportunity is viable within the parameters of IO's credit risk policy. Liaise with Underwriting and Credit teams to assist with their development of credit applications for submission to the Credit Committee. Communicate with the client to assist in the negotiation of loan terms and conditions.
• Develop loan business cases and specific client solutions.
• Produce reports, perform standard financial analysis, and develop loan business cases.
• Work on cross-functional teams to improve services for clients.
• Collaborate to build and maintain strong relationships with colleagues and diverse stakeholders, including Government Ministries, IO senior management and various sector organizations.

What We Are Looking For:

• Experience and understanding of Credit Risk and Commercial Banking.
• Financial literacy - Knowledge of financial principles, and  commercial lending practices.
• Experience working with external clients and multiple internal stakeholders to provide client-focused solutions within the parameters of the applicable credit guidelines, either within a financial institution, investment, municipality, or infrastructure development entity.
• Excellent analytical skills to research, synthesize, and analyze financial data and other information.
• Solid communication and presentation skills in order to present financial concepts and solutions in a clear and simple manner, through verbal presentations and written communications.
• Understanding of municipal infrastructure financing models and public sector operations is an asset.
• Experience in financing infrastructure projects is an asset.
• Knowledge of the long-term care, affordable or social housing sectors is an asset.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A Defined Contribution Pension Plan, with Infrastructure Ontario contributing the equivalent of 5% of a full-time employee's annual salary and will also match any employee contribution up to an additional 5% of their annual salary. To provide further options for planning and saving for the future, IO offers a Group Retirement Savings Plan and Group Tax Free Savings Account to eligible employees.
• A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
• A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
• Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being. IO will also cover the costs associated with up to two membership and licence fees per year for eligible colleagues if directly related to the employee's role.
• Access to a suite of virtual healthcare options to support non-urgent medical needs
• A convenient, central location at 1 Dundas St West, easily accessible by public transit.

We offer a competitive hiring range of
$106,000 to $143,400
(
P5
level), pay will align with skills, knowledge and experience of the candidate.

This posting will close on
January 19, 2026
at
10:00 am.
Interviews will occur on a rolling basis until the role is filled.

This posting is for a current active vacancy. We are actively recruiting to fill this position.

After reviewing the qualifications listed above, we want you to know that we understand you may not meet all the qualifications described, but still encourage you to apply, as you may have other relevant expertise and experience that you can bring to the role.

At Infrastructure Ontario, we strive to create a culture that encourages a diverse equitable and inclusive environment that fosters belonging. We believe that experience comes in many forms and through learning from each others' differences and perspectives gives us strength. We are committed to enhancing our culture and encourage applications from all walks of life. Let us know if you require any accommodations for the selection process, by contacting the Talent Acquisition Team.

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience will be taken into consideration as applicable to the posted position.

At Infrastructure Ontario, we use AI in our applicant tracking system to improve the efficiency and fairness of recruitment. Your application will be reviewed by both AI and our hiring team for a thorough evaluation. Please note that final hiring decisions are made solely by our experienced hiring team.