Operations and Revenue Assurance Manager

Prima Living, a proud member of the Primacorp group of companies, is leading the next generation of senior living in Canada with their Amenida brand. Guided by Primacorp's vision and resources, we're growing a network of vibrant, people-first communities that put compassion and connection at the heart of everything we do. Through cultural inclusivity, operational excellence, and genuine care, we're redefining what retirement living can be. Together, Prima Living and Primacorp are building a purpose-driven future where every resident feels valued, supported, and truly at home.

Location:
Vancouver, BC or Toronto, ON

Type:
Full-time, Permanent

Work Hours:
40 hours/week, flexible as per business needs (including cross-time-zone coordination)

Start Date:
December 2025

Salary:
$70,000 per annum + comprehensive benefits

Are you ready to be part of a dynamic, growth-oriented team driving operational excellence across Canada? We're seeking a
proactive, detail-oriented, and analytical Project
Coordinator who thrives in a fast-paced, collaborative environment.

In this role, you'll support national projects, ensure financial and operational accuracy, and work closely with senior leaders to drive business excellence. You'll spend about
30% of your time supporting the SVP
, with the rest focused on coordination, reporting, and continuous improvement.

Key Responsibilities
Operational Coordination & Support (National Scope)

• Coordinate with national operations teams to ensure alignment of business initiatives, processes, and reporting.
• Support the development, rollout, and monitoring of operational strategies and efficiency improvements.
• Act as a key liaison between corporate functions and regional teams to promote communication and collaboration.

Revenue Assurance & Accounting Reconciliation

• Conduct ongoing revenue assurance reviews to ensure completeness and accuracy of reported income across business units.
• Partner with Finance to perform accounting reconciliations and resolve discrepancies in revenue or cost reporting.
• Maintain clear documentation of reconciliations, adjustments, and variance explanations.

Project Management & Business Analysis

• Support the planning, coordination, and execution of multiple concurrent corporate projects.
• Track milestones, deliverables, and dependencies to ensure timely and high-quality outcomes.
• Conduct business analysis to evaluate processes, identify improvement opportunities, and prepare recommendations.
• Prepare financial models, projections, and pre-forma analyses to support decision-making on strategic initiatives.

Reporting & Quality Assurance

• Develop, maintain, and distribute recurring and ad-hoc operational reports.
• Analyze key performance indicators (KPIs) to evaluate business performance and operational health.
• Support quality assurance initiatives by reviewing data, identifying process gaps, and proposing corrective actions.
• Ensure accuracy, consistency, and quality in all reporting and communication deliverables.

Cross-Functional Collaboration

• Partner closely with Sales and Marketing teams to align project timelines, operational targets, and business objectives.
• Coordinate internal communication to ensure all departments remain informed and accountable for deliverables.
• Facilitate meetings, track follow-ups, and ensure project and reporting alignment across teams.

Executive Support

• Provide direct support to the Senior Vice President (SVP) of Corporate Operations for approximately 30% of your time.
• Assist with strategic projects, report preparation, data analysis, scheduling, and presentation materials.
• Maintain discretion and confidentiality while handling sensitive business and financial information.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Project Management, or a related field.
• 3-5 years of progressive experience in operations coordination, project management, or financial analysiswithin a corporate environment.
• Strong analytical and financial acumen, with experience in accounting reconciliation, business analysis, or revenue assurance.
• Excellent organizational, coordination, and project management skills — able to manage competing priorities effectively.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and comfortable with data visualization and financial modeling tools.
• Exceptional communication and stakeholder management abilities.
• High attention to detail, accuracy, and commitment to quality.
• Ability to work independently and collaboratively in a national, hybrid work environment.
• Flexible mindset with the ability to adjust to different time zones and evolving business needs.
• Experience or knowledge in real estate development or property management is considered a strong asset.

Don't hold back- apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.

We are proudly Canadian - rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.