Quality Specialist

Monday to Friday; days 

The Hamilton Regional Laboratory Medicine Program (HRLMP) is a collaborative program funded and operated jointly by the Hamilton Health Sciences and St. Joseph's Hospital. The Program is committed to change and innovation, through education, service and research, to bring the highest quality science into health care for the benefit of the community, and to participate in the clinical application and interpretation of the science. 

The Quality Specialist will assist in the development, implementation, maintenance and evaluation of the HRLMP Quality Management System to meet patient, client and regulatory requirements. Responsibilities include\: facilitates quality improvement projects using quality tools and standard methodology, development and coordination of Standard Operating Procedures, coordination of internal audits, supports activities for internal audits and external audits such as Accreditation Canada - Diagnostics, monitors non-conformances, occurrence reporting, corrective/preventive actions and coordinates the collection and analysis of data for improvement opportunities. Development and coordination of applications for Paradigm3 Business Management Software. Coordinates and assists in the development and data analysis of client satisfaction surveys, collaborates to create mechanisms to capture data for key indicators within the LIS and Quality System Software, supports specific activities or projects within the Quality System development, implementation and maintenance. 

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.  

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at , Ext for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement

1. Advanced Registered Technologist or BSc in a related science or Bachelor of Technology
2. Current Registration with the College of Medical Laboratory Technologist of Ontario (CMLTO)
3. Demonstrated experience in Clinical Laboratory Medicine operations
4. Demonstrated strong leadership, organization and facilitation skills, customer service orientation, problem solving and project management skills
5. Demonstrated experience in the application of integrated computer systems software
6. Demonstrated knowledge and experience in Quality Management Systems
7. Demonstrated excellence in communication (written and verbal), interpersonal skills, team building, and the ability to initiate and model positive change
8. Knowledge of Laboratory Standards and Regulations
9. Proficiency in Microsoft Office
10. Recognized Academic qualifications in either, Quality Management, Business Management, Health Management or Project Management would be an asset