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Nursing Supervisor

2 weeks ago

Toronto, Ontario, Canada Toronto Zoo Full time

Department: Health & Safety Services

Duration: Full time (Permanent)

Hours of Work: 40 hours per week

Number of Positions Open: 1

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science and traditional knowledge to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

Apply Online by December 31, 2025.

Position Purpose:The Nursing Supervisor provides leadership to part-time Health & Wellness Staff delivering both occupational and non-occupational nursing services, including advanced first aid services for both our team and guests. This position also leads staff occupational health services, ensuring a high standard of care, safety, and service for all employees, including support for disability case management. The role partners with leaders to address trends and risks proactively rather than reactively and analyzes data to inform decisions that promote both occupational and non-occupational health, safety, and well-being across the organization. As a supervisor, the role contributes to and helps implement the Strategic Plan, aligning health and wellness initiatives with broader organizational priorities.

Core Role Responsibilities:
  • Provides supervision to Health and Wellness staff and ensures direct reports are working within their scope of practice, adhering to safe work practices and following all applicable Zoo policies, applicable legislation and College of Nurses (CNO) standards and best practice guidelines.
  • Provides emergency first aid care as required to guests, staff and volunteers and contractors.
  • Ensures adequate supply of the Health and Wellness centre, including equipment maintenance for all First Aid services.
  • Under the direction of the Zoo's medical advisors provides occupational health services including but not limited to: medical monitoring programs including but not limited to Anti-Rabies Screening and Vaccination program, TB Screening Program, administration of seasonal influenza vaccinations.
  • Dispenses non-prescription medications for general ailments
  • Provides emergency medical care under the direction Zoo's Emergency Medica Advisors.
  • Provided advice, health teaching and information regarding injury and/or illness.
  • Works with employees, management, human resources and as applicable, union representatives in developing, implementation and evaluation of accommodation plans and disability management for work/non-work-related injury/illness. Seeks consultation from the Zoo's Occupational Medical Advisor as needed for above
  • Provide regular updates and informs on status of claims.
  • Monitors data and evaluates for trends on related to workplace illness and/or injury and takes appropriate action.
  • For occupational claims reports to and liaises with the Workplace Safety and Insurance Board (WSIB).
  • Follows best practice guidelines and standards for the administration of occupational health and safety programs and initiatives.
  • Applies best practices regarding general health information, disease prevention and health and wellbeing promotion, within an Occupational setting.
  • Ensures teams are informed and identifies mechanisms to track illness, prevent spread and mitigate risks (example Zoonotic disease).
  • Develops and supports initiatives and programs that support proactive health promotion and injury prevention.
  • Ability to create and provide training for staff on various health related topics including ergonomics, back and muscular care, hygiene practices and risk reduction measures.
  • Gathers and maintains statistics related to the Health and Wellness Centre and services.
  • Assists persons using Family Centre facilities and tracks utilization.
  • Orders and maintains all necessary first aid supplies materials and equipment to provide first aid response and treatment.
  • Prepares monthly reports on incidents of illness/injury and other data regarding the operation of the Health and Wellness Centre and forwards same to the Manager of Health & Safety Services. Maintains an ongoing record of all work-related injuries and advises the Manager, Health & Safety of developing trends or safety hazards identified from medical documentation.
  • Provides advice/counsel to individual employees about any health concerns/matters on a personal or confidential nature and provides advice on access to external supports and resources as required.
  • Ensures that all first aid kits and medical equipment on site are stocked and maintained. As per WSIB Regulation 1101.
  • Actively participates in various committees, including Joint Occupational Health & Safety Committee, Wellness Committee and Guest Safety Committee as required.
  • Conducts respiratory fit testing.
  • Supervises lost children in the Health & Wellness Centre when required and, maintains records regarding same.
Technical Knowledge and Skills:
  • Must have a professional designation Registered Nursing Certification valid and in good standing in the Province of Ontario, Occupational Health Nurse Certification an asset.
  • Must have 3-5 years progressive related experience in occupational health, including 1 year demonstrated experience providing leadership.
  • Supervisory experience an asset.
  • Exceptional nursing assessment skills and ability to plan, implement and evaluate nursing interventions when responding to guest and staff injuries or illness.
  • Experience in a unionized environment an asset.
  • Must have current Standard First Aid & CPR certification. Qualifications to train First Aid & CPR and other programs an asset.
  • Must have a proven record of being able to exercise discretion in the handling of confidential matters.
  • Must have a demonstrated ability to lead and supervise.
  • Must be knowledgeable in the use of computerized programs and systems, including Microsoft Office 365.
  • Well-developed interpersonal skills, along with strong communications skills.
  • Must have a working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation.
  • Must be able to work weekends, shifts and holidays.
  • Must be able to deal with staff and public in a courteous and efficient manner.
  • Must have basic knowledge of budget preparation and administration.
  • Capable of meeting the physical demands of the position.
  • Awareness of infectious contagious disease and prevention strategies (including Zoonotic).

While we appreciate the interest of all applicants, only those selected for an interview will be contacted. The successful candidate may be required to provide a police reference check and/or driver's abstract, at their own expense as a condition of employment. Candidates may be required to take a written and/or practical examination relevant to the position.

The Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specific accommodations to be in place before you begin the interview process.

The Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and women.

Your Toronto Zoo makes animal well-being a priority in everything we do, respecting wildlife, caring for our team, guest and community. We are a welcoming place to visit, volunteer, and work, united by a shared commitment to conservation, connection, and reconciliation. We blend science and traditional knowledge to protect species and their habitats, and we invite others to join us as Guardians of Wild, acting together to ensure wildlife and wild spaces thrive.

This job posting is for an existing vacancy within our organization.

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