Seasonal Bicycle Service Writer

15 hours ago

Calgary AB TR E, Canada The Bike Shop Central Full time

Seasonal Service Writer – Full Time & Part Time

The Bike Shop Calgary (Central Location)

801 11 Ave SW, Calgary, AB T2R 0E6

Company Overview:

The Bike Shop is the largest independently owned bicycle retailer in Calgary and has proudly served our community for over 50 years. With three retail locations throughout the city, our team members pair thousands of customers with their dream bike everyday, make repairs and adjustments, and share the enthusiasm of all styles of cycling.

Role Description:

Service writers are the face of the service department and many people's first and sometimes only point of interaction with our staff. By accurately and effectively diagnosing service needs and performing minor repairs, service writers help keep our customers happy and maximize efficiency of our service techs' time. As a member of the service department, a service writer's responsibilities include:

  • Developing accurate estimates for time and cost for customers' bicycle repairs.
  • Recommending necessary parts and services to match customers' needs.
  • Scheduling work orders for our service techs to complete.
  • Basic repair work including tube and tire replacement, minor gear adjustments, etc.
  • Performing safety checks on brand new bicycles before they leave our building.

Wage Range: $18 – 20 per hour + Team Commission (~$1-3 per hour)

Job Qualifications:

  • Previous experience as a bicycle mechanic or service writer in a formal setting
  • Positive, outgoing, customer service personality
  • Effective communication and time management skills
  • Strong attention to detail
  • Solid knowledge of current cycling technology and industry trends
  • Experience utilizing POS systems (experience with Ascend software is an asset)

Working at The Bike Shop will provide you with:

  • A fun, challenging, and fast-paced work environment.
  • The opportunity to build relationships with peers who love cycling.
  • In-store discount plus access to industry pricing on a range of brands & products

Job Types: Full-time, Part-time, Seasonal

Contract length: 6 months

Pay: $18.00-$20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Flexible schedule
  • Store discount

Application question(s):

  • What is your interesting in cycling? Do you have a favourite type of riding?
  • Are you looking for full time or part time work?

Experience:

  • bicycle mechanic: 1 year (preferred)

Work Location: In person

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