ServiceNow Technical Architect

11 hours ago

Vancouver, British Columbia, Canada emergiTEL Full time

My client, a leading technology consulting practice, is seeking an experienced
ServiceNow Technical Architect
to join its
national ServiceNow team
. This is a strategic, hands-on role for an architect who enjoys setting technical direction, influencing stakeholders, and delivering secure, scalable, and high-performing ServiceNow platforms in complex enterprise environments.

What You'll Be Doing

  • Architect and design end-to-end ServiceNow solutions aligned with business goals and enterprise architecture standards
  • Define and enforce ServiceNow architectural best practices, governance models, and technical standards
  • Lead technical design workshops and evaluate new ServiceNow capabilities to drive innovation and platform optimization
  • Design and oversee integrations with external systems using REST/SOAP APIs and JSON/XML
  • Partner with business and technical stakeholders to translate requirements into scalable, resilient technical solutions
  • Provide technical leadership and guidance to development teams on complex workflows, custom apps, and integrations
  • Ensure platform security, performance, and reliability through proactive risk management and continuous improvement
  • Develop and maintain architecture documentation, solution blueprints, and technical standards
  • Communicate architectural vision and technical strategy to senior leaders and executives

What My Client Is Looking For

  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
  • ServiceNow certifications such as
    CSA, CAD, or Implementation Specialist
    (CTA is a strong asset)
  • 7+ years of hands-on ServiceNow experience, including solution architecture and technical leadership
  • Proven experience delivering complex, enterprise-scale ServiceNow implementations
  • Strong expertise in
    JavaScript, HTML, CSS, AngularJS
    , and ServiceNow integration technologies
  • Experience implementing
    DevOps practices, CI/CD pipelines, and source control
    within ServiceNow
  • Excellent analytical and problem-solving skills with strong attention to detail
  • Strong communication and leadership skills with the ability to influence technical direction
  • Knowledge of
    ITSM frameworks and ITIL (v3 or later)
    is an asset
  • Exposure to other ITSM platforms is a plus


Interested or know a strong ServiceNow Architect?

Reach out to learn more about this high-impact consulting opportunity.

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