Salesforce Administrator, Revenue Operations

1 week ago

Etobicoke Ontario, Canada Executive Alliance Full time $80,000 - $120,000 per year

Executive Alliance is pleased to represent our client who are a fast growth IT service management solutions provider with over 4,000 global customers where their platform is used daily by over 100,000 system administrators, impacting the daily working lives of over 9 million end users.

They are seeking a
Salesforce Administrator
to join their
Revenue Operations
team and play a key role in optimizing the systems, applications, and automations that power our go-to-market engine. This is a hybrid individual contributor position, ideal for a hands-on expert who thrives at the intersection of technology, process, and strategy.

NOTE: This role sits 4 days near Etobicoke, ON, Canada in greater Toronto with Fridays being remote.

This is not a remote role, with ideal applicants being accessible to downtown Toronto.

Only Canadian citizens and residents will be considered, this role is not eligible for visa sponsorship support.

What You'll Do

· Align Systems Across Teams: Partner with Marketing, Sales, Customer Success, and Finance to ensure unified data, workflows, and business processes.

· Optimize Processes: Analyze and refine lead routing, pipeline management, forecasting, and lifecycle workflows to improve conversion and efficiency.

· Integrate AI & Automation: Develop and manage AI-based automations and intelligent agents to accelerate execution and improve data-driven insights.

· Own Key Systems: Administer, configure, and enhance Salesforce and other GTM applications to support evolving business needs.

· Evaluate and Implement Tools: Identify new technologies and integrations to enhance operational scalability and cross-team collaboration.

· Oversee Integrations: Ensure seamless data flow and synchronization between CRM, marketing automation, customer success, and finance systems.

· Maintain Data Quality: Establish data governance standards and ensure accuracy, consistency, and reliability across systems.

· Deliver Insights: Build and maintain reports and dashboards that monitor performance metrics and support strategic decision-making.

· Document and Enable: Create documentation and deliver training sessions to ensure users can confidently adopt and leverage systems.

· Lead Projects: Manage cross-functional technology and process initiatives from concept to rollout with clear execution and follow-through.

What You'll Bring

· 3–5+ years of experience managing and customizing Salesforce and related GTM applications.

· Deep understanding of revenue operations processes (lead generation, pipeline, forecasting, and retention).

· Strong analytical mindset with the ability to turn complex data into actionable insights.

· Excellent project management and cross-functional communication skills.

· Proven ability to translate business needs into scalable technical solutions.

· Fluency in English (written and verbal).

Preferred Qualifications

· Experience in a high-growth SaaS or technology environment.

· Familiarity with AI-driven automation platforms or intelligent agent frameworks.

· Hands-on experience with tools such as Salesforce Flows, Marketo, Dealhub, Gong, ZoomInfo, Spiff, or similar.

· Experience with integration tools (e.g., Workato, Zapier, ).

· Relevant certifications (e.g., Salesforce Administrator) are a strong plus.

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