First Cook

Inspired by a commitment to excellence, the food & beverage team at our Company creates unforgettable memories for our guests. The First Cook is responsible for preparing and producing food items, a la carte, buffets, banquets, etc. to specified requirements set by the Head Chef and Food & Beverage department. The First Cook is flexible; open-minded and confident to take over any section of the kitchen operation at any time. The First Cook's goal is to ensure a high level of food quality, value, consistency, and satisfaction to the guests.

*Please note this is a seasonal/contract position.*

Crew Benefits:

• Competitive Wage
• Retention Bonus - up to $500.00
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Complimentary Meals
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

● Coordinates with the Head Chef action plan for the meal period.
● Inspect pre-opening progress and direct/assist as needed to ensure that all food operations meet or exceed standards and passenger expectations.
● Responsible for supervision and administration of line cooks and dishwashers during meal periods.
● Ensure that all Galley departments are always in full compliance with all company, Public Health, and Transport Canada rules and regulations at all times.
● Participate in pre-shift and post-shift line meetings.
● Ensure that all food specifications and presentations are adhered to during the meal period.
● Daily attention to all cost control systems.
● Meet and exceed passenger expectations by ensuring departments provide "amazing experiences".
● Maintain compliance with the company grooming and uniform standards.
● Demonstrate a leadership style conducive to exceeding standards and maximizing crew retention.
● Assist as needed in all mandated inventories and orders.
● Responsible for the Food Preparation, Food Service and Cleaning Procedures for the menu items, tasks and equipment section assigned to them.
● Responsible for maintenance and cleaning in the respective sections.
● Takes part in food storage loading, requisitioning, and maintenance (quality and quantity controls) when required.
● Maintains the high standard presentation of food and buffets, with guidance from the Head Chef, prepares menu production forecasting, daily requisition and production, and adheres to progressive cookery.
● Participates in all kitchen activities to the agreed standards and to the complete satisfaction of the passengers.
● Is responsible for the preparation and cooking of food to the highest standards to establish an efficient flow of food.
● Work towards minimizing spoilages and utilizing food surpluses.
● Accepts training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members.
● Encouraged to give input for improvements in raw material, menus, cost savings and equipment.
● Ensure that all plating and buffets are well presented.
● Assures that all food requests are executed to the fullest satisfaction of the passenger in accordance with the Company's policies and in a timely fashion.
● Prioritizes quality, production and completion of duties.
● Participate and is aware of all Transport Canada mandated drills and emergency procedures as directed.
● Be prepared to begin work at scheduled time.
● Other duties as assigned by the manager or supervisor on duty.

• O.S.S.D. or equivalent as recognized by the Ministry of Education.

• Minimum two (2) years comparable kitchen experience required.

• Food Handler's Certificate.

• Hospitality or Culinary degree considered an asset.

• Energetic and enthusiastic personality essential.

• Will be closely supervised; must be able to take direction.

• Must be able to effectively understand and convey written and verbal information to coworkers and guests.

• Must possess a service orientation – actively looking for ways to help others.

• Will work for extended periods without sitting.

• The nature of the work may be strenuous, and the work environment may be warm.

• Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.

• Will be required to be available for work on weekends, evenings, and all major holidays.

• Ability to reach, bend, stoop, wipe, push, pull, move and/or lift. Ability to safely move up to 40lbs (18kgs).

• Wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire).

City Cruises Canada does not use AI technology in any part of the recruitment process.