Rates and Audit Clerk

Job Summary:
We are seeking a Rates and Freight Audit Clerk to join our team. The successful candidate will be responsible for auditing and verifying freight rates and charges to ensure accuracy and compliance with established policies and procedures.

About Us:
Van-Kam Freightways Ltd. (Van Kam) is one of the largest regional carriers in Western Canada specializing in less-than-truckload (LTL) transportation. With 8 terminal locations across British Columbia, we fulfill shipments to communities within 1-3 days throughout BC and Alberta. Between our own resources and our partner network, our coverage extends beyond Western Canada into the U.S. and Eastern Canada.

Core Responsibilities:

• Audit Ace: You'll audit both US and Canadian freight bills like a pro, ensuring everything is accurately rated and accounted for.
• Invoice Investigator: Manually rate invoices for special accounts, ensuring we're charging just the right amount according to agreements.
• Collaborate with Pricing Analysts to nail down special cost rates and liaise with terminals and departments to get the correct cube/scale information.
• Reach out to Interlines/Agents to confirm charges and avoid any surprises. 
• Assist the quoting department with overflow tasks, ensuring customers get the best deals.
• Keep things organized and accurate by managing spreadsheets, reports, and queues with precision.
• Help streamline operations and make sure we're always following the right policies and procedures.

What We Need:

• You've got an eagle eye for detail; if something's off, you'll spot it in a second.
• You're a communication whiz, both on the phone and in writing, no question goes unanswered, and no issue gets swept under the rug.
• Excel and Word? You're a wizard with those tools, turning numbers and data into neat, digestible reports.
• You're a natural at multitasking and staying organized, with a knack for managing multiple queues without breaking a sweat.
• When the going gets tough, you get creative, finding solutions to tricky problems is what you do best.
• You've got a strong sense of customer service, you make sure every interaction is professional, helpful, and friendly.
• You're cool under pressure and enjoy working in a fast-paced environment.

What You Have:

• A solid background in auditing, freight management, or something similar, with a keen eye for accuracy and efficiency.
• Proficiency in Microsoft Office, especially Excel; your spreadsheets are clean, organized, and ready to roll at any moment.
• At least 2-3 years of experience working in an office environment where you've learned how to juggle numbers, details, and deadlines.
• Bonus Points for:
  • Experience with freight auditing or billing
  • Familiarity with US and Canadian shipping regulations

What's In It For You?:

Make a Difference:  Be part of a mission-driven company, giving back to the community and making the world a better place  We support over 25 non-profit organizations and local charities every year through either monetary donation or volunteer work.  We also match employee donations up to $150 per employee per year to ensure we can support the organizations that matter to you.

Show Me the Money:  We don't believe in penny pinching.  You will be paid a competitive and generous salary with annual reviews tied to performance.

Health is Wealth:  Enjoy our 100% company paid, comprehensive benefit plan so you and your family members can stay fit as a fiddle and crush your goals.

Invest in your future:  Our employees are not just valued, they're invested  Enjoy a robust Defined Contribution Pension Plan where your tomorrow is built today.  We match your contributions and you can watch your retirement savings grow

Climb That Ladder:  True to our values, we are committed to helping our employees reach their professional goals.  We offer opportunities galore for learning, growth and levelling up your skills.

Party Time:  We like to have fun, and we hope you do too  Enjoy regular social events and activities.

It's all about balance:  We treat our customers like friends and our employees like family. As a family-owned company, we understand the importance of work-life balance which is why we offer competitive time-off benefits and commit to providing a balanced schedule for our drivers – so they can spend less time on the road and more time with the ones they love.

Go Green: Our Green Initiative programs limit our carbon footprint which include things like governing road speeds to reduce fuel consumption, equipping new tractors with clean emissions technology and investing in technology to limit paper use, just to name a few

We've got you covered - From comprehensive Health and Dental plans to Long Term Disability coverage plus a solid Pension Plan to help you build your future - our benefits are as awesome as our team #INDHP

Job Location

Surrey, BC