Applications Administrator

7 days ago

Toronto, Ontario, Canada TAME Search Full time $60,000 - $90,000 per year
Provide technical administration and support for corporate software applications to ensure optimal performance in a secured manner.

RESPONSIBILITIES
  • Under minimal supervision, responsible for technical administration of corporate applications
  • Provide technical support for solutions, as per addendum
  • Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions, as per addendum
  • Create and maintain thorough documentation related to administrative configurations, procedures and modifications of applicable corporate applications
  • Assist the Application Development team by performing applications testing and application deployments
  • Manage installations, patching and monitoring of development, testing and production application environments
  • Manage incident queue for business solutions team to ensure that all tickets are promptly assigned to appropriate team members and are resolved in a timely manner
  • Provide Content Management support for the internal and external corporate websites
  • Publish website analytics to key company stakeholders
  • Ensure corporate data is secured in accordance with IT security policies
SUCCESS CRITERIA
  • Post-secondary education in Computer Science or related field
  • Minimum 3 years' experience administering corporate software applications
  • Ability to provide user training
  • Solid knowledge of the following:
    • Application administration concepts and procedures
    • Application security best practices
    • Active Directory security management
    • Microsoft Windows Server Operating System
    • Internet/Cloud technology concepts
    • Microsoft Office
  • Considered strong assets:
    • Knowledge of ITIL Framework
    • Experience with Adobe technologies (i.e. Adobe Experience Manager, Adobe Analytics, Adobe Audience Manager and Adobe Campaign)
    • Experience with application upgrades and migrations
    • Experience administering cloud service providers (i.e. Microsoft Azure and Amazon Web Services)
    • HTML, CSS, JavaScript, XML, ASP.Net, C# development experience
    • Experience with single sign-on integrations, Microsoft SQL Server databases, SharePoint, G Suite, and Salesforce
ADDENDUM

This position also requires solid knowledge of the following related to Customer Facing/Digital Technologies:
  • System administration experience including configuration, security, procedures and best practices
  • Website administration
  • Mobile applications administration
  • E-mail marketing campaign administration
  • Experience with targeting and customer segmentation for customer facing/digital campaigns
  • Configuring and maintaining automated data feeds from and to external systems using APIs
Experience with cloud-based solutions       

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