Souscripteur, Résidentiel – Agent d'assurance de dommage

Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

Venez travailler pour une entreprise qui s'est engagée envers le succès de chacun de ses employés. Un endroit où les innovateurs et les collaborateurs se réunissent et s'appuient sur les talents de chacun.  Partout au Canada, FCT offre la meilleure assurance titres de l'industrie, des solutions de recouvrement et d'autres produits du domaine de l'immobilier ainsi que des services pour les professionnels juridiques et immobiliers, les évaluateurs et les prêteurs. Avec FCT, vous aurez la possibilité de vous lancer dans une carrière importante. Venez-vous joindre à nous pour continuer notre travail passionnant et avoir un important impact sur nos collègues, nos clients et nos communautés.

SOMMAIRE DU POSTE

Nous sommes toujours à la recherche d'excellents talents; de personnes qui font preuve d'engagement profond envers la clientèle et le marché que nous desservons. Si vous désirez vous joindre à une entreprise qui s'est engagée envers le succès de chacun de ses employés et qui offre des défis, des objectifs et des occasions de croître, tant au niveau personnel que professionnel, dans un environnement axé sur le travail d'équipe, vous aimerez travailler avec nous

Vous ferez partie de l'équipe de souscription résidentielle. À titre de souscripteur, vous ferez la souscription et l'émission de polices d'assurance titres résidentielles pour les transactions immobilières résidentielles au Québec, particulièrement auprès de la clientèle d'études de notaires ainsi qu'auprès des propriétaires d'immeubles résidentiels. Vous ferez connaître aux clients les avantages de l'assurance titres résidentielle, la diligence raisonnable et la couverture offerte par l'assurance titres résidentielle.

VOICI COMMENT VOUS ALLEZ CONTRIBUER :

• Recevoir et traiter les demandes d'assurance titres pour des transactions immobilières résidentielles

• Analyser des opinions sur les titres, des certificats de localisation et tout autre document nécessaire à la souscription des polices 

• Assister le service de la division résidentielle au niveau de la mise en application des règles et procédures de souscription

• Entretenir d'excellentes relations avec les clients et fournir l'information sur les directives de souscription, avenants, couvertures, coûts, etc.

• Participer à l'élaboration de solutions afin d'assurer l'entière satisfaction des clients

• Émettre les polices d'assurance selon les besoins et les normes, et ce de façon précise et dans les délais prescrits

• Contribuer à l'amélioration des procédures en proposant des méthodes différentes, lorsque c'est possible

• Participer et supporter le travail d'équipe en aidant d'autres départements

• Toute autre tâche connexe relevant de l'exercice de vos fonctions

VOICI CE QUE VOUS APPORTEREZ :  

• Minimum de 3 à 5 ans d'expérience dans le droit immobilier dans le traitement des transactions résidentielles ou des études comme parajuriste (diplôme d'études collégiales en techniques juridiques)

• La certification d'agent d'assurance de dommage autorisé(e) par l'AMF à conseiller des produits d'assurance conformément à la réglementation en vigueur/ Authorized by the AMF to advise on insurance products in compliance with applicable regulations

• Excellentes habiletés en communication; bilingue à l'oral et à l'écrit (français et anglais)

• Communication efficace, orienté vers le service à la clientèle

• Capacité à travailler sous pression, gérer plusieurs dossiers en parallèle et respecter les échéanciers

• Grande minutie dans l'accomplissement des tâches

• Attitude positive et un bon esprit d'équipe

• Excellente capacité de planification des priorités et un bon sens de l'organisation

• Maîtrise de la suite Microsoft Office (Word, Excel, PowerPoint et Outlook...)

JOB DESCRIPTION/COMPANY SUMMARY 

Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents.  FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

JOB SUMMARY
In this role, you will be part of the Residential Underwriting team. As Underwriter, you will be responsible for underwriting and issuing title insurance policies for real estate transactions in Quebec, specifically with notary clients as well as residential home owners. You will educate our clients about the benefits of residential title insurance, due diligence and the coverage offered by the residential title insurance.

HERE'S HOW YOU'LL CONTRIBUTE:

• Receive and process title insurance requests for residential real estate transactions

• Analyze opinions on title (problems with deed/title), certificates of location and any other document necessary for the underwriting of policies

• Assist the department in implementing and executing the underwriting rules and procedures

• Maintain excellent relationships with clients and provide information on underwriting guidelines, endorsements, hedges, costs, etc.

• Participate in developing solutions to ensure complete customer satisfaction

• Issue insurance according to the requirements and standards, indicating appropriate exceptions, endorsements and insurance coverage, accurately and timely

• Contribute to the improvement of procedures by proposing different solutions, where possible

• Participate and support teamwork by helping other departments

• Any other related duties pertaining to the performance of your duties

HERE'S WHAT YOU'LL BRING:

• Minimum of 3 to 5 years of experience in real estate law, processing residential transactions or studies as paralegal (Diploma of College Studies in Legal Techniques)

• Damage insurance agent certification is an asset

• Excellent communication skills; bilingual oral and written (French and English)

• Effective communication, oriented towards customer service

• Ability to work under pressure, manage multiple files in parallel and meet deadlines

• Great attention to detail

• Positive attitude and great team spirit

• Excellent capacity for planning priorities and a highly organized

• Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint and Outlook ...)

HERE'S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more

*As per terms of the employment agreement

The Great Place to Work Institute has named FCT one of Canada's Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We're also one of Achievers 50 Most Engaged Workplaces in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT's hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.