Support Services Attendant

2 weeks ago

Dartmouth, Nova Scotia, Canada Shannex Full time


Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Support Services Attendant to join our Glasgow Hall team based in Dartmouth, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program Life, travel, and other insurancesAccess to virtual healthcare 24/7 for FREE through the group health benefit plan Pension planVacation accrual (begins immediately) and travel insuranceFree onsite parkingAccess to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment eventsAccess to continuing education and training through Shannex's Centre of ExcellenceOpportunities to be part of sector innovation and continuous improvement initiatives

Recognition and Rewards for service excellence and safety

About the Opportunity

Dusts, cleans and polishes furniture, counters, shelving, walls, and window/door ledges.Cleans sinks, toilets and bath facilities.Fills and replenishes supplies in resident rooms, nursing units, and rest rooms.Empties and cleans trash receptacles and places trash in compactor and/or trash pickup area.Ensures that food quality, presentation, dining room appearance and service delivery meet established department standards.Ensures meals are attractive, the correct temperature and portion size, and that service is on time.Immediately reports any equipment/temperature issues to supervisor and takes corrective actions as necessary.Stays up to date with daily changes related to menus and/or residents.Ensure food is received and stored properlyPrepares cart for fluid passes, snacks and night lunch for residents. Assists with distribution when needed.Provides resident menu feedback to manager via temperature audit sheet, feedback form or verbally.Sorts laundry into appropriate piles based on the type of laundry (linens, mops, personal clothing)Operates washing machine using proper washing formulas.Operates dryer and extractor; loads clean, wet laundry into the machine, sets dials so the laundry is dried or damp-dried appropriately and unloads the machine.Sorts clean laundry into appropriate baskets or racks; counts linen needed for each area as per linen quota and puts on cart; notes name tags on resident clothing and puts on correct rack.Picks up soiled laundry and delivers clean laundry to resident areas within the facility using laundry carts.Checks laundry for tears, holes, missing buttons, etc. and forwards clothing needing repair to the seamstress.Additional duties as required

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

High School/ GED completionMinimum of one (1) year experience in commercial housekeeping and/or laundry preferredProof of valid CPR/First Aid Certification considered an asset.Previous experience working in housekeeping and/or laundry considered an assetPrevious experience working in food services considered an assetPrevious experience in working in a long-term care an assetAbility to learn and work in fast paced environmentAbility to work a schedule of flexible hours/ shifts inclusive of days, weekends and holidays

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit

If you're ready to join the Shannex team of Great People, apply today

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.  Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

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