Sprinkler System Inspector

Vipond Employment Opportunity – Sprinkler Service Technician

Location: Ottawa

Job Type: Full-Time

Reports To: Justin Vezina

About us- Why join Vipond?

At Vipond, powered by API Group, we provide Fire, Life safety and Security solutions to protect what matters most to you and to our clients across the nation. As a leading provider in this industry, we have serviced the Canadian market proudly since 1945. Joining our team, means being part of a leading provider of Fire, Life safety and Security solutions, with opportunities for development, growth and future advancement.

Our team of approximately 1,100 specialists is comprised of sales representatives, professional engineers, qualified system designers, certified installers and service technicians, who demonstrate personal pride and commitment to ensure our customers are treated with the highest level of ethics, integrity and professionalism, while providing cost-effective solutions for all their fire protection and security needs. For more information about Vipond, please visit us at

Role Summary:

Our Ottawa branch is looking for an experienced Sprinkler Service Technician to join the team. A Sprinkler Service Technician specializes in the areas of maintenance, Inspections, repairs, and installation of sprinkler systems. The technician is crucial to ensuring that fire sprinkler systems operate efficiently, safely, and in compliance with local codes and standards.

Key Job Responsibilities:

• System Modifications: Modify existing sprinkler systems according to the design specifications and ensure they meet all local, provincial, and national codes and standards.
• Inspections and Maintenance: Perform regular Inspection and maintenance checks on existing sprinkler systems to ensure they are functioning properly and meeting their intended functionality.
• Repair: Troubleshoot, diagnose and repair issues with sprinkler systems to ensure system integrity. Availability for Emergency on-call emergency service
• Troubleshooting: Root cause identification of sprinkler system failures, taking the appropriate actions to rectify the problem.
• Customer Service: Provides excellent customer service by answering questions, explaining the work being performed, and offering maintenance tips.
• Documentation: Maintains accurate records of inspections, maintenance, repairs, and installations. Ensures all documentation is in compliance with AHJ requirements.
• Safety Compliance: Ensures all work is performed in accordance with Company, Provincial and local safety standards.
• Inventory Management: Keeps track of inventory levels of spare parts and equipment
• Other duties as required.

This role is a unionized position, and the successful candidate must be able to join the Local Union 853

Job Qualifications and Requirements:

• Sprinkler Fitter Journeyman's Certificate (Red Seal Preferred). Backflow certification and ITM (Inspection testing and maintenance course), also preferred.
• Proficiency in using hand and power tools, diagnostic and testing equipment, and the ability to read and interpret blueprints and schematics.
• Strong analytical and technical problem-solving skills to diagnose and fix issues efficiently.
• Precision and care in performing maintenance and repair tasks to ensure system reliability and integrity.
• In-depth knowledge of fire codes, regulations, and standards (NFPA/OBC).
• Has an ability to learn mobile service work order platform and inspection software
• Excellent communication and positive attitude.
• Self-motivated with a results-driven approach to achieving targets.
• Must have a valid driver's license

What Vipond offers you

•  Competitive compensation
• Employee Stock Purchase Program
• Diverse Workforce. Vipond has a great company culture and is an equal opportunity employer
• Be part of a winning organization
• Opportunities to advance your career
• Work in a specialized, essential and rapidly growing life safety industry
• Company Vehicle & Fuel Card, mobile phone, tools as needed

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest however, only those candidates selected for an interview will be contacted. 

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.