Junior Content Designer

Job Description

What is the opportunity?

The RBC Wealth Management Canada (WMC) Communications team is looking for a Junior Content Designer with 1-3 years of experience to help shape how our employees engage with firm content through our intranet sites (DSnet and CounselNet). You'll help ensure that advisors can find, understand, and action information required to do their jobs and serve their clients. In short: you'll use content to digitally connect with our employees, so they can find information efficiently and concentrate on what truly matters.

As the leading wealth management firm in Canada, Wealth Management Canada (WMC) offers an unmatched employee experience by putting strategy, research, design principles, and technical innovation at the center of everything we do. To continue this mission, we need talented digital professionals, like you, to bring our process to life.

What will you do?

• Contribute to the usability of our intranet sites and develop expertise in digital content
• Work with business partners and members of the WMC Communications team to support employee engagement communication strategies
• Learn and apply stakeholder management skills in discussions about digital content strategies
• Use strong writing skills to review, understand, and edit business concepts, editing for plain language and digital content standards
• Assist with information architecture; learning how pages fit into our sitemap structure
• Support the SEO strategy implementation for our internal websites
• Apply the principles of inclusive design, accessibility, and French language laws in content design
• Perform content audits with guidance from senior team members
• Use tools such as Google Analytics to monitor content traffic and effectiveness

What do you need to succeed?

Must Have

• A post-secondary education, ideally with a university degree or college diploma
• 1-3 years of writing for web experience in marketing, communications, or UX
• Strong problem-solving skills and the ability to think critically
• Proficiency in WordPress
• Good stakeholder management skills and the ability to build relationships
• A portfolio of work samples demonstrating content design experience

• Nice to Have  

• Understanding of the design thinking methodology
• Familiarity with Wrike (or other project management platforms), JIRA, and Figma
• Working knowledge of accessibility standards and methods to address them
• Facility in French

Job Skills

Communication, Content Auditing, Content Design, Content Strategy, Copywriting, Detail-Oriented, Digital Content, Internal Communications, Organizational Communications, Publishing, User Experience (UX) Design

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$70, $95,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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