Scheduling and Attendance Coordinator-Full Time- Port Hope

Job Description 

SCHEDULING AND ATTENDANCE COORDINATOR
Reporting to the Operations Manager, the Scheduling and Attendance Coordinator is responsible 
for maintaining work schedules, tracking time and attendance for all scheduled employees at a 
LTC facility. This role will ensure all unfilled shifts are covered to ensure smooth operations and 
quality of resident care at the facility. In addition, the role may provide administrative support for the 
Operations Manager and/or Clinical Leadership.
RESPONSIBILITIES

• Actively assign employees work schedules and maintain staffing schedules for all departments 
at the home/facility using Workday Scheduling System.

• Manage all vacant schedules due to employee absences, including unplanned absences, 
vacation requests, LOAs and termination.

• Schedule staff coverage for any unfilled shifts by reaching out to employees and staffing 
agencies. Utilizes Call Multiplier (open shift management tool) to coordinate outreach.

• Validates and reconciles scheduled hours worked by employees through daily reports. Capture 
activities in time blocks accurately. Ensure actual time is reflected for payroll approvals and 
submissions. Submit validated hours to payroll.

• Assists with leave administration activities including completing forms, challenging claims, and 
liaising with WCB.

• Assist with new resident administration processes, such as entering residents into PCC, 
creating clinical charts, liaising with families and community.

• Order, receive, distribute, and store nursing supplies.

• Investigate Health and Safety incidents and administer incident reports.

• Conduct Joint Health and Safety meetings, record, and post meeting minutes, and track 
corrective actions to closure.

• Provides administrative, coordination and communication support to Operations Manager and 
other LTC facility leadership as required.

• Acts as a strategic resource and/or member of the bargaining committee representing the 
employer

• Member of the labour management committee representing the employer
QUALIFICATIONS

• Post-secondary diploma/certificate in office or business administration, bookkeeping, 
accounting or equivalent work experience managing employee time and attendance.

• Experience working with seniors in a long-term care setting or general healthcare industry 
experience is an asset.

• Ability to work in a fast-paced environment with changing priorities, have exceptional time 
management skills and to perform well under pressure with tight deadlines.

• Demonstrates technical knowledge and experience working with Workday, PointClickCare 
or cloud-based software preferred. 

• Demonstrates strong communication and interpersonal skills with internal and external 
stakeholders of the organization.

• Knowledge and experience with office and computer equipment.

• Demonstrates proficiency in Microsoft Office Suite (Word, Advanced Excel, Outlook,
PowerPoint, Teams).

• Working knowledge of HR, payroll, scheduling; interpretation and application of collective 
agreement provisions.

• Strong data analytics with high attention to detail; critical thinker.

• Pro-active and solutions focused individual with ability to foresee issues and correct them 
before they turn into large issues.

• Knowledge of Occupational Health & Safety practices, principles, and legislation.

Time Type:

When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. 

If you have a passion for caring, turn it into a rewarding career with Extendicare 

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.