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Assistant General Manager
3 weeks ago
Milestones Scarborough Town Centre is looking for an experienced and passionate Assistant General Manager to join our leadership team
We're searching for someone who thrives in a fast-paced environment, brings strong operational knowledge, and leads with confidence, integrity, and positivity.
About the Role
As the Assistant General Manager, you will support the General Manager in overseeing all daily operations. You will help drive sales, ensure exceptional guest experiences, and maintain Milestones' high standards of execution and hospitality. You will also play a key role in developing and coaching our team.
What You'll Be Responsible For
Leading, motivating, and coaching a diverse team to deliver outstanding guest service
Managing daily operations, including shift execution and performance management
Completing and interpreting inventory, including strong knowledge of A vs T and variance analysis
Overseeing ordering, receiving, and product quality controls
Creating, managing, and optimizing schedules to meet labour targets
Upholding all HACCP, food safety, and health & safety standards
Supporting recruitment, interviewing, and hiring processes
Ensuring timing standards, brand standards, and operational procedures are consistently met
Assisting with ongoing training, development, and succession planning
Contributing to a positive, engaged, and solution-focused work culture
What We're Looking For
5+ years of restaurant management experience (full-service preferred)
Proven ability to lead, support, and motivate a team
Strong understanding of inventory systems, particularly A vs T processes
Experience with scheduling, ordering, and hiring
Strong communication skills and a calm, confident leadership style
Ability to problem-solve, multitask, and stay organized under pressure
Social media management an asset
A passion for hospitality and guest experience excellence
What We Offer
Competitive salary
Growth opportunities within the Milestones / Foodtastic network
A supportive and collaborative leadership environment
Meal discounts and benefits package (based on eligibility)
Location: 300 Borough Drive, Toronto, Ontario M1P 4P5
Job Type: Full-time
Pay: $60,000.00-$70,000.00 per year
