Quality Assurance

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Job Title: Quality Specialist

Department: Quality Assurance

Reporting to: QA Manager

Reporting to the Manager, QA, the Quality Specialist plays a critical role in assuring the quality of manufactured products. This is achieved through finished goods evaluation, process and data control using statistical techniques, master batch record review, investigations, product audits, and inspections.

The role also contributes to the establishment and deployment of quality principles, systems, and processes across the organization. Key responsibilities include quality planning, risk assessment, change control execution, and deviation management. The Specialist is accountable for implementing quality systems and improving quality controls, production process and testing strategies to maintain product quality.

In addition, the Quality Specialist ensures that all products and processes consistently meet established standards and customer expectations, safeguarding both compliance and brand trust.

Key Accountabilities:

• Facilitate Risk Assessment throughout new product launches and product life cycles and mitigate risks with appropriate steps / actions.
• Conduct inspections and evaluations of finished goods prior to shipment; approve finished products for release after review of inspection and test results.
• Investigate and resolve quality issues including but not limited to initial assessment, root cause analysis, CAPA design, implementation verification, and effectiveness check.
• Initiate and manage non-conformances and deviations for in-process or finished goods out-of-specification, and coordinate rework as necessary.
• Ensure internal quality processes, GMP compliance and controls are implemented and maintained to meet external client and regulatory product quality standards and expectations.
• Support the implementation and continuous improvement of quality system procedures and policies, collaborating with cross-functional teams to sustain consistent quality performance.
• Develop and maintain quality standards and inspection plans of products to ensure that products are consistent and free from defects.
• Plan and establish quality measurements and controls to ensure consistent results; identify critical quality parameters and areas of potential risk.
• Plan and manage quality assurance activities throughout the product life cycle, including test strategy, execution, and reporting.
• Implement statical approaches to define, implement, and improve quality controls, production process and testing strategies to maintain consistent product quality across all manufacturing stages.
• Apply Six Sigma and Lean Manufacturing principles to drive continuous improvement and optimize production processes.
• Provide leadership in data-driven decision-making, applying structured problem-solving frameworks to identify and address root causes of quality issues.
• Provide technical and quality guidance/training to team members and other departments, ensuring consistent application of quality principles, statistical techniques, problem solving tools and best practices to strengthen overall quality awareness and capability.
• Assist in writing and reviewing Quality SOPs in accordance with GMP and company requirements.
• Exemplifies quality mindset appropriate for regulated and non-regulated environments and to
• Support other Quality Assurance or Quality Organization activities as needed.

Skills, Experience and Education Required:

• Post-secondary education - Bachelor of Science or Bachelor of Engineering preferably in Chemical / Chemical Engineering, Industrial or Mechanical Engineering, or any related engineering or science degree.
• Minimum of 3 years' work experience in quality assurance role in a GMP manufacturing environment, with demonstrated experience in quality control and quality assurance, quality planning, validation, process control, and quality improvement.
• Excellent technical acumen & troubleshooting skills; creative ability and strong firsthand skills in problem solving, advanced root cause analysis and troubleshooting with a strong focus on execution.
• Knowledge and experience in using Design and Process FMEA, root cause analysis, quality improvement tools, Six Sigma tools and statistical analysis; continuous quality improvement methodologies and framework.
• Excellent communication and technical writing skills with demonstrated ability to work with technical staff and senior management of internal and external teams including Research, Production, Process Development, Quality & Sales.
• Demonstrate strong collaborative mindset to manage quality-related issues and to initiate necessary actions.
• Ability to set objectives and meet customer expectations on multiple projects; highly organized with the ability to work in a fast-paced environment.
• Proficient in MS Office applications; Minitab; Power BI; Smart sheet; and QMS
• Flexible to provide support during off-hours or off-shifts & weekends.

Cosmetica Laboratories Inc. is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.