Service Appointment Co-ordinator

1 week ago

Saskatoon SK SJ L, Canada RM AUTO GROUP Full time

RM Auto Group is presently looking for an enthusiastic, customer-oriented individual to work as a full-time Service Appointment Coordinator.

Specific Responsibilities include but are not limited to:

  • Greet customers on the phone or in the Dealership, promptly and in a courteous manner.
  • Schedule appointments based on service calls and maintain the appointment scheduler.
  • Monitoring customer experience and conducting outbound phone calls for customer satisfaction surveys.
  • Conducting parts follow-up calls.
  • Address customer questions/needs promptly and professionally.
  • Assisting with customer vehicle pick-up.
  • Filling in for service advisors when required.

Qualifications:

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Ability to provide exceptional customer service.
  • Excellent computer skills.
  • Automotive training, background, and experience preferred.
  • Must have a valid driver's license and provide a driver's abstract and criminal record check if hired.

RM Auto Group offers:

  • Exceptional income potential: Our competitive performance-driven compensation plan means your talent and hard work will be rewarded with the ability for advancement within RM Auto Group (Meidl Honda, Mainway Mazda, Mid-West Meidl Collision Centre, Carlton Honda and Prince Albert Toyota).
  • Comprehensive group benefits insurance: We know protection for you and your family is important.
  • Management Support: We provide ongoing training, product knowledge courses, and guidance to help you reach your full potential.

The RM Auto Group is ever-growing with career opportunities throughout Meidl Honda, Oakwood Nissan, Infiniti Saskatoon, Mainway Mazda, Mid-West Meidl Collision Centre, Carlton Honda and Prince Albert Toyota. If you would like to work with a dynamic team and enjoy a challenge, then we would like to hear from you

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