Maintenance Technician

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Wellness resources

We're hiring a Maintenance Technician to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Nestled in the Discovery Islands, Sonora Resort is a remote location accessed by water taxi from the town of Campbell River on Vancouver Island. This is a Full-time, year-round position that works on site at the Resort in shift work rotations. Seeking a start date as soon as possible.

Our team shares a deep appreciation for the unspoiled wilderness of British Columbia. Our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure. We are completely submerged in the great outdoors with easy access to hiking trails, Florence Lake, and opportunities to get on the water to explore the Inside Passage.

Each one of our team members contributes to the guest experience at Sonora Resort. Working at Sonora means you are part of a team of passionate and trained professionals focused on providing our guests with unique experiences and cherished memories.

Sonora Resort is committed to creating an engaging and supportive work environment, with a focus on developing and promoting talent from within. We offer competitive compensation packages, exciting employee incentives and the opportunity to develop under the prestigious Relais & Châteaux banner.

Resort Life

• All staff are provided with complimentary single bedroom accommodations. Complimentary wifi, cable TV and internet calling provided in each staff room.
• Complimentary meals, snacks and beverages provided from our Staff Kitchen
• Shift work is required year round; comprised of 10 working days and 4 non-working working days, subject to change during peak season; employees are expected to be flexible in their scheduling to meet the needs of the business.
• Water taxi transportation is provided to and from Campbell River for scheduled work shifts
• Staff are required to leave the resort on their scheduled non-working days and are responsible for securing further transportation and accommodation thereafter.
• Team Amenities on site include a staff lounge, fitness facility, hot tub, outdoor staff lounge area, access to trout ponds, hiking trails and Florence lake where a canoe and stand-up paddleboards are available for staff use.
• Enjoy other great work perks such as:
• 25% off at Sonora's Gift Shop and Island Currents Spa (Services & products)
• Special room rate for Employees & immediate family members visiting Sonora Resort
• Staff social events and opportunities to experience adventure tours & activities
• An Employee & Family Assistance Program offering counseling and mental health supports.
• Employee Referral Bonus Program
• We offer competitive wages, paid hourly, with opportunities for overtime, plus gratuities.
• This full time role also receives an extended health and dental benefit package.

Position Summary

The Maintenance Technician will have a strong background in building maintenance or trades with excellent troubleshooting skills. This position is primarily responsible for the upkeep, repair, and preventative maintenance of the resort's buildings, guest rooms, and facilities. Additionally, the role supports the daily operations of critical resort infrastructure and systems including generators, water systems, and sewage treatment plant.

Job Duties

• Understand daily maintenance checks and accurate record keeping for all resort infrastructure (generators, water systems, sewage treatment plant, fire suppression systems and so forth)
• Attend to any maintenance concerns or repairs in guest and staff areas.
• Perform routine repairs to building, guest rooms, staff housing and facilities (plumbing, electrical, carpentry, painting, fixtures, vehicles)
• Troubleshoot issues and complete assigned maintenance work orders promptly.
• Complete scheduled Preventative Maintenance checks for guest rooms, systems, equipment, and mechanical areas
• Identify early signs of wear or failure and report promptly
• Demonstrate desired service behaviors in accordance with Relais and Chateaux expectations.
• Work independently or with other team members on any given repair or task.
• Assist with other mechanical and electrical repairs on other equipment throughout the resort.
• Be willing to work extended hours to complete an urgent repair.
• Ensure effective working relationships and clear communication is maintained with all colleagues and departments.
• Ensure that all equipment is kept in the best repair possible and are used in a safe and proper manner in coordination with the Maintenance Manager.
• Ensure good communication daily with the department manager on all issues, particularly those affecting customer services, employee relations and the economical operation of the department.
• Serve as part of the Fire Response Team: participate in drills, respond to alarms, assist in fire suppression and evacuation procedures
• Maintain First Aid Certification and act as a responder during medical incidents.
• Perform any other reasonable duty or assignment requested by the department or General Manager
• Drive small gas-powered and electric vehicles around the resort.

Qualifications

• Must be legally authorized to work in Canada and fluent in English. Second languages are an asset.
• Two (2) years of experience in a building or facility maintenance role, hotel or resort maintenance or a relevant trade-related field.
• Experience in maintenance and repairs of gasoline and diesel engines.
• Knowledge and experience in building systems such as HVAC, LPG boilers, plumbing, electrical, structural and mechanical.
• Electrical experience in AC and DC power required.
• Hot tub and swimming pool maintenance experience would be an asset.
• Must possess thorough understanding of resort infrastructure; experience in a live-in resort environment is preferred
• High School Diploma required. Any additional education or certifications in mechanical an asset.
• Valid Drivers license required.
• First Aid & AED certificates are an asset - additional First Aid Training may be provided.
• Adapts easily to change in a work environment with changing priorities
• Must be capable of physical aspects of the job; handling heavy loads, combination of sitting, walking, standing for extended periods of time, bending, crouching, kneeling.
• Strong analytical, troubleshooting and creative problem-solving skills.
• Ability to work cohesively with fellow colleagues as part of a team or independently with minimum supervision.

About Sonora Resort

Sonora Resort, a Relais & Chateâux property, is located on Sonora Island in the Discovery Islands of British Columbia. It is accessible by boat or air, and 50 minutes by helicopter from Vancouver. Known as one of Canada's hidden gems, Sonora has a unique place in the world because of its secluded location, abundance of natural beauty and wildlife, with luxury accommodations and gourmet cuisine. Sonora is part of the Relais & Chateâux association of the world's finest hoteliers, chefs and restaurateurs that has set the standard for excellence in hospitality. Whether you have an adventurous heart or a desire to live in a remarkable wild place such as this, you will find all kinds of career options at Sonora Resort. We encourage you to visit our website