Current jobs related to Seasonal - Customer Experience Representative - Courtenay, British Columbia - Indigo Books & Music Inc.
-
Customer Service Representative
7 days ago
Courtenay, British Columbia, Canada Enterprise Full timeOverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...
-
Customer Service Representative
2 weeks ago
Courtenay, British Columbia, Canada Enterprise Full timeOverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...
-
Financial Service Representative
1 week ago
Courtenay, British Columbia, Canada Attain Finance Full time $19 - $25OverviewIf you're seeking more than just a job, join Lend Direct and kickstart your careerAre you ready to make a difference in the world of consumer finance? At Lend Direct, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have...
-
Client Service Representative
3 days ago
Courtenay, British Columbia, Canada CIBC Full timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
-
Senior Customized Employment Specialist
22 hours ago
Courtenay, British Columbia, Canada Vancouver Island Vocational & Rehabilitation Services Full timeSenior Employment Services Specialist – Customized Employment ProgramCourtenay, BCMake a Meaningful Impact. Change Lives. Shape the Future of Inclusive Employment.Are you passionate about championing inclusive workplaces and empowering people with diverse abilities to thrive? Do you excel at building relationships, uncovering strengths, and creating...
-
Electrical Sales Representative
2 weeks ago
Courtenay, British Columbia, Canada Bartle & Gibson Full timeCompany Description Bartle and Gibson Co. Ltd. has been in business since 1944. We are an independent industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the North West Territories. We are committed to providing our valued customers excellent service and our team members the very best in an exciting and...
-
General Clerk/Cashier
1 week ago
Courtenay, British Columbia, Canada QUALITY FOODS Full time $18 - $24B.C. owned and operated, Quality Foods has been serving Vancouver Island communities since 1982. With 14 locations from Colwood up to Campbell River and over to Powell River, we are an active participant in the communities that we serve, and we understand that our stores play an important role in these small towns. Quality Foods is a division of Pattison...
-
Senior Geotechnical Engineer
1 week ago
Courtenay, British Columbia, Canada Onsite Engineering Ltd. Full time $120,000 - $150,000Company Overview: Onsite Engineering is a mid-sized consulting engineering and geoscience company with multiple offices across BC. We are a diverse company that provides high quality engineering and geoscience services to government and industry in a professional yet casual work environment. We understand that, as professionals in the engineering field,...
-
Registered Nurse or Registered Psychiatric Nurse
2 weeks ago
Courtenay, British Columbia, Canada Island Health Full timeJob DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reports to the...
-
Associate Investment Advisor
2 weeks ago
Courtenay, British Columbia, Canada RBC Dominion Securities Full timeJob DescriptionWhat is the opportunity?RBC Dominion Securities is Canada's leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.The RBC Dominion Securities branch located in Courtenay, BC is seeking...
Seasonal - Customer Experience Representative
2 weeks ago
Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada's Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
- We exist to add joy to our customers' lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we'd treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
Job Description
HOW YOU SHOW UP
You are an authentic and genuine individual, guided by our culture and mission. You are the face of the store, and with this, you curate a welcoming and caring experience for our customers. You embody the Indigo Experience by sparking inspiration through reading, and enriching our booklovers lives with stories. As a Customer Experience Representative (CER) you are a part of a diverse team who encourages each other everyday to approach our roles with kindness and care.
The holidays can be a stressful and difficult time for some, and as a customer service expert, dealing with hundreds of people a week, you are someone who comes to work with compassion, patience, and empathy while maintaining a fun-loving energy.
WHAT YOU'LL DO
- Create a welcoming and caring environment in our store
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo's High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to ensure customer feedback is responded to in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
WHO YOU ARE (AKA OUR DREAM TEAM PLAYER)
- A customer service superstar with at least 1 year of making people smile (experience preferred, but enthusiasm is a must)
- A cash-handling wizard who can make registers sing (1 year of experience preferred)
- A cool cucumber who thrives in the hustle and bustle of our busiest days
- A chameleon who loves to learn and can adapt faster than you can say "bestseller"
- A customer service Jedi who can wave their hand and make any problem disappear
- A weightlifting champion (okay, maybe not, but you can lift up to 40 pounds safely – we'll supply the cape)
- A time-bending wizard with at least 25 hours a week to spare, including evenings and weekends (Time-Turner not included)
- A schedule juggler extraordinaire, ready to work evenings, weekends, holidays, and even those mysterious "early mornings" we've heard about
Bonus points if you can recite the alphabet backwards while gift-wrapping a book with one hand (Just kidding, but we do love a good party trick)
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support- if you require an accommodation at any time during the recruitment process.
WELCOME HOME
Wage: Hourly $17.40
