Director, Partner Powered Wallet

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

We are seeking a strategic, results-oriented Director, Partner Powered Wallet to lead the development, sales, and execution of partner-driven wallet solutions within the post-acute care sector. This role blends business development, strategic partnerships, and cross-functional leadership to drive adoption and innovation in our digital wallet ecosystem. The ideal candidate will have a strong background in healthcare sales, digital payments, and partner engagement, with the ability to navigate complex organizational structures and deliver measurable business outcomes. 

Key Responsibilities:

• Strategic Leadership & Market Expansion: 
• Define and execute the roadmap for Partner Powered Wallet solutions, aligning with enterprise goals and market dynamics. 
• Identify and pursue new opportunities to grow wallet adoption across skilled nursing, rehabilitation, senior housing, and other post-acute settings. 
• Stay ahead of industry trends, regulatory changes, and emerging technologies to maintain competitive advantage. 
• Sales & Business Development:
• Drive new business development and manage existing accounts, tailoring partner solutions to meet client needs. 
• Develop and execute strategic account plans to meet or exceed assigned quotas. 
• Provide accurate forecasting, pipeline management, and reporting on sales activities. 
• Partnership Development: 
• Build and nurture strategic relationships with key partners to expand wallet capabilities and drive mutual growth. 
• Navigate complex, matrixed organizations to secure buy-in and streamline partner integrations. 
• Cross-Functional Collaboration: 
• Collaborate with product, marketing, sales, and technology teams to deliver seamless partner experiences and maximize customer satisfaction. 
• Influence internal stakeholders to support wallet initiatives and ensure alignment across departments.
• Team Management & Performance:
• Lead and mentor a direct report, fostering professional development and high performance. 
• Establish KPIs, monitor progress, and report on wallet performance, partner engagement, and revenue impact. 

Qualifications & Skills:

• 5+ years of experience in digital payments, fintech, or partner-driven solutions, with at least 3 years in a leadership role.  
• Proven track record of exceeding sales targets in healthcare or post-acute markets.  
• Demonstrated ability to navigate and influence within complex, matrixed organizations.  
• Strong communication, negotiation, and interpersonal skills.  
• Strategic thinker with strong problem-solving capabilities.  
• Bachelor's degree in Business, Healthcare Administration, or related field preferred. 

$220,500 - $245,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The CA base salary range for this position is $220,500 - $245,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

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PointClickCare Benefits & Perks:

Benefits starting from Day 1

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.

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