QA Specialist

1 week ago

remote Toronto ON Canada fulltime November Rival Full time
At Rival, we're redefining what technology means in insurance. As a modern InsurTech company, we believe in building elegant, intelligent systems that empower clients, unlock data, and scale with purpose. But we know that great technology doesn't build itself—it's crafted by curious, collaborative, and mission-driven people. Joining Rival Means ·      Meaningful Impact: Your work directly influences how brokers, underwriters, and clients experience digital insurance—helping shape an industry ripe for innovation. ·      Remote-First, People-First: We're a remote-first team that values trust, transparency, and flexibility—because where and how you work should help you thrive. ·      Culture of Curiosity: We prioritize learning, feedback, and experimentation. Whether exploring AI tools or optimizing workflows, your ideas won't just be welcomed—they'll be expected. ·      Technology with Purpose: From our Azure-based infrastructure to our evolving AI strategy, you'll be working with a modern stack designed to solve real-world problems at scale. ·      Leadership That Listens: You'll work directly with teams and leaders who value alignment, autonomy, and accountability. The Opportunity As a QA Specialist, you'll ensure every Rival product release delivers reliability, performance, and an exceptional user experience. You'll design and execute test strategies, automate quality processes, and partner closely with engineers, analysts, and product managers to make sure every feature meets our standards for excellence. This role is ideal for someone who thrives on precision, embraces automation, and brings curiosity and clarity to complex systems.
Key Responsibilities 1. Testing Strategy & Execution
  • Develop and execute comprehensive test plans across functional, regression, performance, and usability areas.
  • Define clear test objectives aligned with release goals and product requirements.
  • Use risk-based, right-sized testing to cover likely edge cases without slowing delivery.
2. Automation & Continuous Quality
  • Build, maintain, and optimize automated testing frameworks (e.g., Selenium, JUnit, TestNG, Postman[CG1] ).
  • Integrate automated tests into CI/CD pipelines for fast, consistent validation.
  • Own and maintain a lightweight smoke suite and lean regression pack that provide a clear go/no-go signal before each build or release.
3. Defect Analysis & Reporting
  • Identify, document, and analyze software defects, including root cause analysis and resolution tracking.
  • Collaborate with engineering and product teams to prioritize and close quality gaps.
  • Aim for reliable, high-quality releases—balancing thoroughness with delivery and focusing on issues that impact users most.
4. Process Improvement & Collaboration
  • Continuously assess QA practices, tools, and coverage to improve efficiency and scalability.
  • Contribute to release readiness reviews and sprint planning to ensure quality is embedded early.
5. Documentation & Knowledge Sharing
  • Maintain clear and traceable test documentation, dashboards, and reports for visibility.
  • Share learnings and best practices to improve QA maturity across the organization.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field or experience
  • 3+ years of experience in software quality assurance or testing, ideally within SaaS or InsurTech environments.
  • Proven ability to design, implement, and maintain manual and automated testing solutions.
  • Hands-on experience with testing tools such as Selenium, JUnit, TestNG, or Postman.
  • Familiarity with CI/CD systems, SDLC, and Agile methodologies.
  • Strong analytical and problem-solving skills with attention to detail and accuracy.
  • Excellent written and verbal communication skills for cross-functional collaboration.
  • A passion for continuous improvement and learning new technologies.

We Are Committed To Fostering an accessible, inclusive, and equitable workplace. If you require accommodation during the recruitment process, let us know—we'll work with you to meet your needs. We appreciate all applications; however, only those selected for interviews will be contacted.

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