FOH Service Team Member

The Position:

Our Club is currently looking for seasonal part-time Front-of-House Service Team Members to join our team. Reporting to the Director of Food & Beverage / Executive Chef, this important position is responsible for servicing members and guests in the Club's restaurants, as well as during special events, on-course and inside the Clubhouse. Applicants must be available for flexible scheduling, including evenings, weekends and holidays.

Who We Are:

Founded in 1911 when Vancouver was just 25 years old, Shaughnessy Golf and Country Club traces its history back to the earliest days of golf on the West Coast. First located on Canadian Pacific Railway lands, the Club moved in 1960 to the ancestral site of the Musqueam Nation's winter village. Shaughnessy has served as the proud host of many prestigious events and notable figures in golf and tennis over these 100+ years. Today's Club features an award-winning clubhouse, highly ranked and competitive golf course, indoor and outdoor tennis, fitness and a golf performance centre.

Our Core Values:

The Shaughnessy Experience is what we strive to provide our members, through exceptional service, memorable experiences, and world-class amenities. We are committed to providing the Shaughnessy Experience through the use of our core values,

Community

• We take CARE to cultivate a community in which our members and staff feel welcome, safe, and secure; that community is founded upon mutual trust, clear and respectful communication, and a willingness to help one another.

Accountability

• Every team member is expected to fully commit to their daily tasks and ongoing duties, completing them in a timely manner and to the highest possible standard.

Respect

• Every team member is expected to treat every teammate, member, and guest with the utmost respect; so too are members and guests expected to treat our staff with respect.

Excellence

• We are always working to provide a world-class experience for all members every time they visit the Club, in the execution of our current practices and in the creative examination of methods for improvement.

Who You Are:

• Engaging and enthusiastic – you enjoy getting to know people.
• Attentive and motivated – you take pride in your work.
• Dedicated to achieving high standards in your work.
• A self-starter who takes accountability and initiative, who can work successfully independently or as part of a team.
• High energy and a desire to cultivate a positive and fun work culture.
• Passionate about hospitality, food, and beverages.
• Thrive in a fast-paced, dynamic environment.
• Able to work under pressure during busy periods.

Responsibilities:

• Provide outstanding hospitality by greeting members and guests with warmth and professionalism.
• Take orders, serve food and beverages, and ensure accuracy in a fine dining setting.
• Maintain knowledge of menus, daily specials, and club events to enhance the member experience.
• Assist with hosting, bartending, banquet service, and other front-of-house duties as needed.
• Keep your section clean, organized, and set up for seamless service.
• Collaborate with kitchen and bar team members to ensure smooth operations.
• Perform other duties that may be assigned by any member of the management team.

Requirements:

• A minimum of 1 year of service experience in the upscale hospitality industry.
• Private club industry experience is considered an asset.
• Serving it Right Certificate required.
• A Sommelier designation or WSET is considered an asset.
• Bar experience is considered an asset.
• Strong verbal and written communication skills in English.
• Ability to work flexible hours including evenings, weekends and holidays.
• Must have strong attention to detail and a proactive approach to problem-solving.
• Must be legally authorized to work in Canada

Compensation and Benefits:

• Competitive wage range of $18.50-$22.50/hour, commensurate with service experience.
• Bi-weekly gratuity program.
• Participation in the Club's Staff Meal Program.
• Staff Golf and Tennis Privileges.
• Uniform provided by the Club.
• Opportunities for learning and growth.
• Free onsite parking
• Golf & tennis shop retail discounts
• Fun staff events

If you are interested in this position, please send your cover letter and resume to with the subject line "FOH Service Team Member".

Shaughnessy Golf and Country Club is an equal opportunity employer and welcomes all qualified individuals to apply.

We would like to thank all applicants, however only those of interest will be contacted.

Job Types: Part-time, Seasonal

Pay: $18.50-$22.50 per hour

Benefits:

• Company events
• Discounted or free food
• On-site parking
• Paid time off
• Store discount

Ability to commute/relocate:

• Vancouver, BC V6N 4A6: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have previous experience working at a golf or country club?
• Do you have a Sommelier designation or WSET certification?
• Do you have bartending experience?
• Please confirm your availability and preferred schedule.

Experience:

• Serving: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Serving It Right (required)

Work Location: In person