Project Coordinator Co-op

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing
The Program & Financial Management Team team leads the strategic and transformational projects of the CIBC Contact Centre. We deliver client experience improvements, productivity benefits, and resiliency for the Contact Centre via new technology capabilities, process automation, and AI. Reporting to the Director, Project Manager, the Project Co-ordinator Co-op will work on large scale projects that drive transformation & optimization of the Contact Centre, delivering cutting edge technology related to AI and digitization. Learn about all stages of the project lifecycle by having the ability to work on initiatives at various stages – from strategy to delivery to project management. Partner with stakeholders from across the Enterprise and work on a fun, dynamic, and fast-paced team

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
Important Information

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
• You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
• Recruitment timeline: Applications review – January; Interviews – February/March; Offers – March
• Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document.
• This is a 4-month co-op opportunity.

How You'll Succeed

• Planning and coordination: Interact with team members and stakeholders to encourage engagement and connection. You prioritize effectively and manage multiple tasks concurrently with strong organization skills.
• Deliver with speed: You make sure we're delivering on time, within scope and budget, and are future proofed. You can manage multiple priorities at the same time and iterate effectively.
• Teamwork: Help internal partners make informed conclusions about the development of programs, products, and services. Work closely with teams as you work toward a common goal and negotiate deliverables and milestones whenever necessary.
• Communications: Support ongoing communications between peers, stakeholders, business- owners and partners regarding project impacts.

Who You Are

• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You are a problem solver. You enjoy solving complex problems by working with diverse teams, and you can effectively communicate and align stakeholders toward a shared vision.
• You have knowledge and understanding of Project Management tools, methodologies and principles. You can plan, prioritize and organize work based on available resources and/or constraints.
• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• Subject to program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

Job Location
Toronto-81 Bay, 16th Floor

Employment Type
Temporary (Fixed Term)

Weekly Hours
37.5

Skills
Deliverables Management, Multitasking, Organizing, Prioritization