Inside Sales Representative

2 weeks ago

Vernon, Canada Kal Tire Full time $37,980 - $49,340

Inside Sales Representative

Role Description

The Inside Sales Representative (ISR), KPP Team, is responsible for the over-the-phone sales and service process on behalf of stores. This involves following best practices in conjunction with stores and internal operations, ensuring prompt customer service and driving sales growth. The focus target customer group for this team is small fleet operators and owner/operators. These customers are grouped under the Kal Pro Plus program which is an opt in membership program for qualified customers to this segment. They receive a preferred customer national price list, special vendor rebates for savings and other benefits. This role is responsible for growing membership in the program and ensuring continued sales growth in tire products and services. Work from home arrangement is available as an option.

 

Responsibilities

Create and maintain business relationships with customers.Identify decision makers within targeted leads to begin sales process.Penetrate all targeted accounts and radiate sales from within client base.Collaborate with Admin Support team members to determine necessary strategic sales approaches.Make outbound follow-up calls to existing clients via telephone and email cross-sell and up sell as well as drive new membership growth.Handle inbound prospect calls and convert into sales, new members or pass qualified leads to other team members.Prepare and track weekly sales plans, including customer contacts, quotes and prospects.Overcome objections of prospective customers.Emphasize product/service features and benefits, quote prices and create Work Orders in backend systems.Understand customers' needs and develop sales opportunities.Answer customer's questions and offer professional support regarding their business needs.Create and maintain a database of current and potential customers.Stay informed about competitors strategies, products and services.Where necessary, support marketing/sales efforts such as trade shows, exhibits, and other events.Provide information about company products and services, charges, service conditions, and service availability.Ensure the products recommended meets the vehicle requirements and safety necessities.Recommend products from Kal Tire core product line.Suggest service and maintenance options for long term vehicle safety and reliability.

Job Requirements

Minimum 1 years' sales experience.Experience in inside sales and customer service (preferably phone or remote sales).Experience working with CRM or customer database systems.Professional and diplomatic approach.Customer-oriented, adaptable and responsive to various customer inquiries.Proficient with computer applications and tools.Ability to work on multiple applications at a time.Results-focused with solid verbal and written communication skills.Tire industry experience an asset.Ability to speak an additional language an asset (i.e. French, Punjabi, Hindi).

Education

Grade 12 or equivalent.

Special Requirements

Valid drivers license required.Open availability to cover shifts during operational hours which will include early morning, evening and potentially weekends.Travel will be required (approximately 3-4 times per year), primarily within Canada, with a possibility of travel to the US.Ability to work remotely/work-from-home setup.Candidates based in the Okanagan region will be required to work 100% in-office (Vernon, BC).Candidates must have the ability to complete onboarding in office (Vernon, BC) for the first week on the job.

What We Offer

The target base pay for this role is $37,980-$49,340 per year based on experience and qualifications plus variable pay based on performance.Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.Employee Assistance Program.A group RRSP/DPSP matching program.Discount on tires and mechanical services.Positive work culture, opportunities for growth and development, and work-life balance.Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.

To be considered for this position at this time, candidates must be legally eligible to work for any Canadian employer. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. 

Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters. 

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. 

  • Inside Sales Representative

    2 weeks ago

    Vernon, Canada Kal Tire Full time

    Description Inside Sales RepresentativeRole DescriptionThe Inside Sales Representative (ISR), KPP Team, is responsible for the over-the-phone sales and service process on behalf of stores. This involves following best practices in conjunction with stores and internal operations, ensuring prompt customer service and driving sales growth. The focus target...

  • Customer Care/inside Sales Representative

    2 weeks ago

    Vernon, Canada A&G Supply Ltd. Full time

    A&G Supply Ltd. has been providing customers throughout southern British Columbia with quality sanitation products and ongoing recommendations to enhance building safety, employee productivity, and facility image. Our goal is to improve the clients’ overall image so that the building occupants and customers have the best possible experience. We are looking...

  • Inside Sales Representative

    5 days ago

    Vernon, Canada Fountain Tire Full time

    Overview: **Fountain Tire in Vernon** is searching for a friendly, motivated, and knowledgeable individual to deliver exceptional customer service as a **Inside Sales Representative **with occasional** Tire Technician duties** **Wage: Starting at $25/hour (Depending on knowledge and experience)** This position is responsible for ensuring that all customers...

  • Inside Sales Representative

    2 weeks ago

    Vernon, British Columbia, Canada Kal Tire Full time

    DescriptionInside Sales RepresentativeRole DescriptionThe Inside Sales Representative (ISR), KPP Team, is responsible for the over-the-phone sales and service process on behalf of stores. This involves following best practices in conjunction with stores and internal operations, ensuring prompt customer service and driving sales growth. The focus target...

  • Inside Sales

    1 week ago

    Vernon, Canada Pacific Roof Centre Full time

    Fantastic Opportunity to Be Part of a Great Team! Over the years Pacific Roof Centre is dedicated to providing the materials our customers need when they need them. Roof Centre became a one stop roofing and siding materials distributor catering to homeowners, contractors, home builders and developers. Discover the Roof Centre Difference Today. **Job...

  • Office/sales Administrator

    7 days ago

    Vernon, Canada Printer World International Full time

    **Customer Service/Sales/Office Representative** We are looking for a Customer Service/Sales Representative with Office Administrative Experience. Our office hours are 9-3 Monday through Thursday, 9-12 Friday. This is a job share position so hours will be approximately 15 hours a week as well as holiday relief. **What Potential are we looking...

  • Territory Sales Representative

    5 days ago

    Vernon, Canada Leaf Home Full time

    Territory Sales Representative: Job Summary: Are you financially happy in your current role?  Does your current position have opportunities for growth and a rewarding career?  If you need to make more money and have a pathway to career advancement, then Leaf Home is just the opportunity you’ve been looking for! Target earnings of $50,000 to $100,000+ As...

  • Counter Sales Representative

    5 days ago

    Vernon, Canada Bumper to Bumper Full time

    Are you a **Counter Sales Representative** seeking exciting new opportunities? Join our thriving store team, where you will have the freedom to shape your role and contribute to the growth of our company in **Vernon**. **What You'll Gain Working at Bumper to Bumper?** - A salary to match your skills. - Comprehensive benefits and employee assistance program...

  • Sales Associate

    1 day ago

    Vernon, Canada CosmoProf Beauty Full time

    Join to apply for the Inside Sales Associate CosmoProf 07530 role at CosmoProf BeautyCOSMOPROF CANADA SALES ASSOCIATE: By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to...

  • Sales Associate

    3 days ago

    Vernon, Canada CosmoProf Beauty Full time

    Join to apply for the Inside Sales Associate CosmoProf 07530 role at CosmoProf Beauty COSMOPROF CANADA SALES ASSOCIATE: By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to...