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training specialist

11 hours ago

Toronto, Ontario, Canada SOFTLINE TECHNOLOGY Full time

  • Design, development, and review of the education and communication strategy curriculum and training documentation for all HSPs implemented on the MIS and HRIS solutions

  • Online Learning Management System support and document maintenance

  • Provide guidance of the design and development of training and communication materials for working groups, information sessions stakeholders and other subject matter experts

  • Facilitate working group and information sessions both internally and externally to gain understanding of educational training needs in a variety of formats

  • Create, manage, and publish project and department communications through the approval process

  • Consult and facilitate the delivery of technical training relating to MIS and HRIS software and reporting needs in conjunction with other resources, including legislative, and pandemic requirements (XX%)

  • Follow industry best practices, processes, and policies that are required to maintain and support privacy and security requirements.

Experience Requirements

Public Sector Experience

2+ years

working in Public Sector in Health Care

Knowledge of

personal health information protection legislative requirements and how they

apply to developing and maintaining healthcare systems containing personal

health information (PHI)

5

points

Training Skills

Design,

development, and review of training documentation

Extensive

experience in providing end user customer service

Online

learning system requirements, support, and maintenance

Facilitates

working group and information sessions

40

points

Management

and Communication Skills

Proven track

record for building strong working relationships

Strong

interpersonal, verbal, and written communication skills

Excellent

customer service skills, including tact and diplomacy to ensure client needs

are managed effectively

Excellent

analytical, problem-solving, and decision-making skills

Ability to

apply strong listening skills to effectively facilitate webinars

A motivated,

flexible, creative team player with perseverance, excellent multi-tasking

abilities, and a proven track record for meeting strict deadlines

35

points

Management

Information Systems (MIS/HRIS) Experience

Experience

with MIS Solution Report modifications to meet the reporting needs of

healthcare client

Proficiency

with MIS, OHRS standards, MMS (Materials Management System) is desired

Proficiency

with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management

and QSS modules is desired.

20

points

Supplier Comments

Closing Date – , 10:30 a.m.

Maximum Number of Submissions – 1 (one)

Assignment Type: Onsite

This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

MUST HAVES:

? Design, development, and review of training documentation

?Online learning system requirements, support, and maintenance

Nice to Have:

Proficiency with MIS, OHRS standards, MMS (Materials Management System) is desired

  • Proficiency with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management and QSS modules is desired.