Communications Channels Specialist

Communications Channels Specialist

Location:

Toronto, Ontario - Hybrid (in-office 4 days/week)

Company:

Mattamy Asset Management

Department:

Communications

Employment Type:

Full-Time 

Reports to:

Director, Communications

At Mattamy Asset Management (MAM), everyone has an important role to play in our shared success. Developing thoughtfully planned communities is complex work and our diverse teams come together to deliver on that mission in every aspect. We are thoughtful planners, precise project managers and practiced subject matter experts. And in each area of our evolving business, we are trusted to drive results. Here, your opinion will be invited, and your contributions will count. You'll be surrounded by caring people who encourage you to be exactly who you are. You'll grow in your area of expertise, learning alongside committed colleagues. With a relentless focus on industry leadership and a deep commitment to sustainability, we've got big plans for the future – and for you.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

As the Communications Channels Specialist, you will support and maintain Mattamy's internal communications channels, including Our House (SharePoint intranet), Viva Engage (internal social media), ContactMonkey (internal email tool) and Mattamy On Air (Transistor podcast platform), collaborating with internal partners to ensure content is relevant, timely and effective. You will also audit and update Mattamy's employer brand (Glassdoor, Indeed, LinkedIn) and corporate website content. With a strong understanding of internal communications, user-experience and audience needs, you will creatively implement and optimize tools, channels and features to drive engagement and inspire action across North America.

Note: While not mandatory, we strongly encourage including a cover letter to highlight your communication skills, interest in the role and relevant experience.

What you'll do

• Refresh and continuously improve Our House, Viva Engage, Mattamy On Air and ContactMonkey, while providing best practice recommendations to internal partners
• Prepare, format and distribute our bi-weekly employee newsletter, Our House Review
• Leverage analytics, feedback and best practices to proactively shape and improve our communications channel strategies (e.g., identifying and implementing new features or improvements)
• Audit and update corporate content on our employer brand platforms and two external websites, coordinating with internal teams to ensure content is up-to-date, relevant and timely
• Serve as the key point of contact for ContactMonkey, providing training, troubleshooting and guidance to maximize effectiveness and impact
• Support Mattamy On Air production logistics, including topic selection, guest coordination, recording schedules, distribution and analytics. Liaise with external vendors, host and internal guests to maximize audience engagement
• Build strong relationships with internal teams from all levels and areas of the organization
• Contribute fresh ideas and assist with a variety of projects as part of a small, cross-functional Communications team, embracing an iterative role that evolves to help achieve team and company goals

What you bring

• Degree and/or post-graduate certificate in Communications, Technology or related field
• 3+ years of experience in internal communications or communications technology
• Advanced working knowledge of Microsoft SharePoint and Office Suite (Outlook, Excel, Word, PowerPoint)
• Knowledge of ContactMonkey or similar internal email tools (e.g., PoliteMail, Staffbase, Poppulo)
• Tech-savvy and solutions-oriented, with the ability to troubleshoot issues, learn new tools quickly, and stay on top of best practices to continuously improve processes
• Experience using analytics and reporting tools to make data-driven decisions and optimize communication strategies
• Skilled at building strong relationships, collaborating and communicating with colleagues across all levels and functions, both in-person and virtually
• Ability to work on multiple projects and tasks from end-to-end in a fast-paced, deadline driven environment
• Self-motivated and able to work with autonomy, yet thrives in a collaborative, team environment

Bonus points

• HTML/CSS knowledge for SharePoint
• Experience with podcast production
• Familiarity with Adobe Creative Suite

Compensation

The expected base salary range for this position is $57,500 - $87,500. Actual pay may vary depending on your job-related knowledge, competencies, and skills. We recognize that exceptional situations may fall outside this range, and we encourage all interested candidates to apply.

You are also eligible to participate in Mattamy's annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

We encourage applicants who meet most of the role requirements to hit that submit button and apply It's okay if you don't have 100% of the requirements. If you're the right candidate, we'll help you learn and grow.

Who we are

Mattamy Asset Management (MAM) is the parent company of Mattamy Homes Canada and Mattamy Homes U.S., which together make up the largest family-owned homebuilding platform in North America.

Be yourself. We want it that way.

At Mattamy, we're passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone. ​​​​

Mattamy Asset Management is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Qualified applicants will be contacted directly by the Talent Acquisition team.