Current jobs related to Director of Platform Operations – Infrastructure - Toronto, Ontario - Upwork

  • Director of Infrastructure

    1 week ago

    Toronto, Ontario, Canada Quantum Technology Recruiting Inc. (QTR) Full time

    Here's a snapshot of the role:Hands-on leadership of a growing team (expanding soon) managing apps, end-user support, and IT infrastructure . take ownership of a 100% on-prem environment and lead its evolution toward the cloud.Lead initiatives to revamp virtualization , migrate away from VMWare, and introduce Windows support where needed.Oversee ...

  • Senior Platform Engineer, Infrastructure

    6 days ago

    Toronto, Ontario, Canada Float Full time

    About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth. As one of Canada's fastest growing companies...

  • Engineering Manager, Platform

    6 days ago

    Toronto, Ontario, Canada Float Full time

    About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth. As one of Canada's fastest growing companies...

  • Sr Platform Engineer

    1 week ago

    Toronto, Ontario, Canada Air-tek Full time

    About Us   Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market. The product market fit is excellent, and customers are lining up to buy. Although our global customers know us, we intentionally operate in stealth mode during this growth phase.   Our...

  • Platform Engineer

    6 days ago

    Toronto, Ontario, Canada Rakuten Kobo Full time

    Job Description:Here at Rakuten Kobo we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative, and passionate they need to feel valued and supported.If you're looking for a company that...

  • Platform Engineer

    6 days ago

    Toronto, Ontario, Canada TMX Group Full time

    Venture outside the ordinary - TMX CareersThe TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action,...

  • Managing Director, Digital Platforms and Product Innovation

    6 days ago

    Toronto, Ontario, Canada DNV Full time

    DescriptionThe Managing Director, Digital Platforms & Product Innovation executes the strategy and delivery of Energy Systems' flagship digital platform designed to transform due-diligence and advisory processes across the entire energy value chain. This platform establishes a unified digital foundation that enhances consistency, transparency, workflow...

  • Director User Experience, AEC Platform Data

    6 days ago

    Toronto, Ontario, Canada Autodesk Full time

    Job Requisition ID # 25WD91561 English translation will follow/La traduction en anglais suivra25WD91561, Directeur de l'expérience utilisateur, Plateforme AEC DataAperçu du PosteNous recherchons un directeur de la conception de l'expérience utilisateur expérimenté et axé sur les résultats, capable d'inspirer un travail de qualité, de cultiver les...

  • Senior Product Manager, Search Platform

    6 days ago

    Toronto, Ontario, Canada MongoDB Full time US$112,000 - US$155,000

    About the TeamJoin our MongoDB Search Systems Engineering team at the forefront of building next-generation database infrastructure at scale. You'll work alongside some of our most talented and deeply technical engineering teams who are architecting distributed systems that power highly performant search and AI applications for enterprise customers...

  • Aviation Technology Program Manager

    6 days ago

    Toronto, Ontario, Canada Global Infrastructure Full time US$140,000 - US$210,000

    WHERE PASSION + PURPOSE ALIGN We are the curious. Problem solvers. Driven to unlock the potential in every system.  Across five countries are 1,100 engineers, designers, and consultants collaborating to elevate the human experience, create more resilient communities, and protect the health of the planet. We transform the built environment by creating...

Director of Platform Operations – Infrastructure

21 hours ago

Toronto, Ontario, Canada Upwork Full time

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond.

Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at  and follow us on LinkedIn, Facebook, Instagram, TikTok, and X.

As the Director of Platform Operations, you'll lead the evolution of Upwork's foundational infrastructure, ensuring our platform's resilience, scalability, and innovation-readiness. You'll oversee a globally distributed team driving initiatives across Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. This high-impact leadership role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams to scale Upwork's next-generation platform capabilities.

Responsibilities

  • Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security.

  • Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company.

  • Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards.

  • Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation.

  • Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments.

  • Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence.

  • Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction.

What It Takes to Catch Our Eye

  • Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams.

  • Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations.

  • Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring.

  • Demonstrated success in building reusable, self-service platforms that accelerate developer productivity.

  • A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments.


This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork depending on business needs and other requirements. While employed by the partner, you'll work as part of Upwork's team, with access to our resources, culture, and growth opportunities.

Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.

Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice