Team Leader, Operational Optimization

5 days ago

Winnipeg, Manitoba, Canada Definity Full time
Description

The Team Leader, Operational Optimization oversees operational delivery by driving cross-functional initiatives and ensuring timely execution of business projects. Acting as a central coordination point, this role manages planning, scoping, and performance tracking to enable operational excellence and support Petline's strategic priorities.

Key responsibilities include enhancing business performance visibility through consolidated reporting and actionable insights for leadership, enabling data-driven decision-making. The role also provides oversight for quality assurance activities and may manage a reporting analyst to ensure accurate, timely, and impactful business insights.

 What can you expect in this role?

  • Lead project planning and coordination, ensuring timelines, dependencies, and resources are managed effectively. 
  • Gather and define requirements, scope initiatives, and establish KPIs to measure business impact. 
  • Drive cross-functional initiatives, resolve issues, and remove blockers for smooth execution. 
  • Monitor project performance, track KPIs, and provide insights for continuous improvement. 
  • Consolidate business performance reporting and deliver actionable insights to leadership. 
  • Support release readiness by validating requirements and assisting with testing activities. 

What do you bring to the role?

  • University degree in Business, Operations, Project Management, or a related field.
  • Minimum 2 years of experience in project coordination, business operations, or cross-functional delivery.
  • PMP, Lean Six Sigma, or Agile certification (preferred but not required).
  • Proficiency with project management tools (e.g., Jira, Asana), Excel, data analysis, and reporting tools.
  • Strong skills in communication, stakeholder engagement, leadership, problem-solving, adaptability, and organization.
  • Experience in leading or mentoring, with the ability to manage complaint-related reporting and ensure quality standards are met.

  • Team Leader, Operational Optimization

    5 days ago

    Winnipeg, Manitoba, Canada Definity Full time

    The Team Leader, Operational Optimization oversees operational delivery by driving cross-functional initiatives and ensuring timely execution of business projects. Acting as a central coordination point, this role manages planning, scoping, and performance tracking to enable operational excellence and support Petline's strategic priorities.Key...

  • Team Leader, Operational Optimization

    5 days ago

    Winnipeg, Manitoba, Canada Petline Insurance Company Full time

    Job DescriptionThe Team Leader, Operational Optimization oversees operational delivery by driving cross-functional initiatives and ensuring timely execution of business projects. Acting as a central coordination point, this role manages planning, scoping, and performance tracking to enable operational excellence and support Petline's strategic priorities.Key...

  • Team Leader

    19 hours ago

    Winnipeg, Manitoba, Canada Duha Color Services Full time

    Join our colourful team and launch your career at Duha Color ServicesDuha Color Services, a leading manufacturer of innovative colour marketing tools, is looking for motivated individuals to join our team. We offer a supportive and inclusive work environment where you can learn, grow, and kick-start your career. With exciting benefits and opportunities, Duha...

  • Director of Operations

    5 days ago

    Winnipeg, Manitoba, Canada IntouchCX Full time

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Team Leader, Financial Planning

    2 days ago

    Winnipeg, Manitoba, Canada Princess Auto Ltd. Full time

    What makes us so great?We're a private, Canadian-owned company employing over 3600 Team Members. We're known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years.We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our...

  • Team Leader, Financial Planning

    4 days ago

    Winnipeg, Manitoba, Canada Princess Auto Full time

    What makes us so great?We're a private, Canadian-owned company employing over 3600 Team Members. We're known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years.We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our...

  • Retail Store Team Leader

    2 days ago

    Winnipeg, Manitoba, Canada the LEGO Group Full time

    Job DescriptionAre you ready to join one of the most trusted brands in the world?Join the LEGO Brand Retail team as a full-time Team Leader and be a role model as you provide a brand experience for our customers. This full-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge...

  • Team Leader- Part Time, Evening

    5 days ago

    Winnipeg, Manitoba, Canada Cogir Senior Living Canada Full time

    Team Leader- Part Time, Evening (Mat Leave)Job ID:R15937Full Time/Part Time:Part TimeLocation:The Waverley/Rosewood - 857 Wilkes Avenue, Winnipeg, MB R3P 2M2Date Posted:Nov 11, 2025 DescriptionCogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and...

  • Team Leader- Part Time, Days

    5 days ago

    Winnipeg, Manitoba, Canada Cogir Senior Living Canada Full time

    Team Leader- Part Time, DaysJob ID:R15936Full Time/Part Time:Part TimeLocation:The Waverley/Rosewood - 857 Wilkes Avenue, Winnipeg, MB R3P 2M2Date Posted:Nov 11, 2025 DescriptionCogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.For over...

  • Team Leader

    2 weeks ago

    Winnipeg, Manitoba, Canada The Quark Group Full time

    Quarks in Outlet Collection Winnipeg is hiringWe are looking for Part-time Sales Associates (Seasonal) to join our team in our Quarks Boutique (kiosk) located in Outlet Collection Winnipeg. This is a dynamic, fast-paced, fun and professional work environment The ideal candidates must have day/evening and weekend availability. If you are someone who is...