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Security Supervisor
4 hours ago
Overview
Job Skills / Requirements
Position: Shift Supervisor
Site: Cadillac Fairview- 16 York Street
City: Downtown Toronto, ON
Status: Full-Time Days
Hours: Continental Days
Category: Averaging Agreement Overtime after 88 hours
Pay Rate: $22
Internal Posting Date: Jan
Internal Closing Date: Feb 3, 2026
External Closing Date: Feb 10, 2026
Job Description:
Security guards maintain a highly visible and reassuring presence through their assigned patrol and post duties. Security guards are the eyes and ears of the Property and they take steps to ensure that the Manager's rules and standards for the Property are maintained. By their presence, they act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming environment at the Property.
Job Duties:
Lead a team of 1-3 guards Proactively dealing with emergency situations Liaise with Site Director and Property ManagementProviding exceptional service to enhance customer experienceEnsuring compliance with the standards, rules and regulations at the PropertyBe proactive in helping everyone have an outstanding customer experience at the PropertyPerform highly visible patrols of assigned patrol areas/zones (by foot), and positively engage with tenants, guests, visitor's and employees on an ongoing basisApproach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;Work closely with the Manager's other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests, visitor's and employees;Maintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property;Assist visitors, guests and tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.;Protect the Property and maintain a safe and welcoming environmentEnforce the rules and regulations at the Property in a fair and responsible mannerReport and follow up on hazards and/or deficiencies identified during dutyObserve and report criminal activity to the police and assist the police upon their arrival and during their attendance at the PropertyAssist tenants/merchants respond to crimes that have occurred at the Property and ensure appropriate law enforcement authorities are summonedRespond to medical emergencies and provide First Aid, CPR, or AED support as necessary until medical professionals arrivePrepare written reports using the Manager's standard report-writing programDeal with trespassers and unauthorized persons found on the Property in a fair and safe mannerRemain prepared to respond to crime, disturbances, and emergencies as per training and procedureFacilitate access to restricted areas for authorized persons; andControl vehicle traffic on the PropertyPrerequisites:
Valid Security License for the province of OntarioValid Standard First Aid & CPR - Level C (from a WSIB-approved vendor)Covid Vaccine two dosesWhy choose Paladin?
Opportunities for training and professional development Competitive salary and benefits package. Free Uniforms Security license reimbursement Dry cleaning & hemming/tailoring allowance Additional perks Work today, get paid today—daily pay availableCertification Requirements (All)
Management of Aggressive Behaviour (MOAB)
Use of Force in Class Training
Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we CARE
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
This job reports to the Client Service Manager
This is a Full-Time position
1st Shift, Continental Days
Relocation is not provided and travel is not required
Number of Openings for this position: 1
