Housekeeper (Casual)

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

Housekeeper is responsible for the overall cleanliness and upkeep of Grace Manor, Edmonton Centre of Hope buildings and/or grounds, ensuring that services are delivered in a manner that meets or exceeds Health & Safety Standards, funder/contract expectations, demonstrates respect for all individuals, achieves the goal of providing a home-like environment and evidences Christian values.

The housekeeper is supervised by the Environmental Services Manager and should expect to receive direction specific to task and program environmental needs from management at the site where the Worker is delivering services

ACCOUNTABILITIES:

General Cleaning

· Cleaning will involve all activities required to ensure Grace Manor buildings and surrounding grounds are sanitized, clear of debris, and maintained in a condition that ensures a pleasant, positive environment for clients, staff, and visitors. This will involve, but is not limited to: sweeping, mopping, dusting, cleaning all washroom fixtures, cleaning walls, doors, floors, ceilings, windows, light fixtures, storage areas and bins, stocking linen and supply areas, removal of garbage and processing recycling.

· Ensures a high level of cleanliness and sanitary standards are achieved and maintained in all areas of Grace Manor including, but not limited to:

Ø Cleaning of residents' rooms, common areas, staff room, nursing team room, chapel, hair salon, volunteer room, resident laundry rooms, serveries, reception, meeting rooms, public washrooms and offices.

Ø Spot wash accessible walls, clean blinds, windows, doors, furnishings, strip and wax floors, vacuum and shampoo carpets as required.

Ø Clean residents' rooms, bathtubs, toilets, showers according to work schedules

Ø Clean residents' rooms upon check out of residents and prepare room for new resident as per requirements by Manager.

Ø Clean, move and arrange furniture as required

Ø Use of Environmental Services machinery will be assigned as needed and proper training will be provided.

· Report any damage or deficiencies of property or furnishings to the Environmental Services Manager.

Infection, Prevention & Control

· Ensure that a "universal precautions" approach is used when carrying out duties by using cleaning supplies that are appropriate and specific to the task at hand, wearing disposable gloves, masks, and coveralls as required, disposing of bio-hazards (including bodily fluids) in the appropriate and approved manner

· Ensure that proper hand washing techniques are used at all times.

· Carry out infestation control procedures, ensuring that established procedures are followed, including the use of protective clothing and materials

· Ensure proper handling and maintenance of cleaning equipment and notify Environmental Services Manager when repairs and/or replacement of equipment is needed

Inventory Check and Stock Supplies

· Assemble necessary cleaning supplies and equipment and restock supply cart to insure adequate supply for daily duties.

· Restock washroom supplies, receive and distribute supplies as required.

· Ensure proper storage, labeling and care of cleaning equipment and supplies.

Laundry (as assigned)

· Laundry linen, rags, bedding as required.

· Perform regular inventory and labeling of all linen supplies

· Ensure that all clean & dried linens are bagged & stored so linens will not gather dust become contaminated and are protected from infestations.

· Complete minor sewing/tailoring duties as needed

· Maintain an orderly and clean laundry area

Other duties

· Represent The Salvation Army in a professional manner at all times and uphold the Mission of The Salvation Army.

· All other related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

Internal:

· Various ad hoc Committees as assigned

MANAGERIAL RESPONSIBILITY:

· This position reports directly to the Environmental Services Manager.

FINANCIAL AND MATERIALS MANAGEMENT:

· Ensures proper storage, labeling and care of cleaning equipment and supplies.

· Establish and monitor preventative maintenance procedures for equipment used for cleaning duties and notify the Environmental Services Manager when repairs and/or replacement of equipment is needed.

WORKING CONDITIONS:

· The performance of the job requires a frequent amount of standing, moderate amount of lifting, carrying supplies, and walking.

· Working environment is generally in the residential building in fast-paced conditions.

· The job requires lifting/twisting/bending. The incumbent is required to lift more than 20 pounds.

· The incumbent's work environment is typically at work sites within residential settings, and may experience the following disagreeable conditions: therefore, will need to follow or use universal precautions:

o Dealing with angry and abusive people, verbal abuse

o Exposure to bodily fluids, bodily waste, and infectious diseases

o Exposure to drugs, alcohol, and solvents

o Physical attacks by others

o Exposure to toxic chemicals

o Sharp objects (i.e., needle sticks, knives, and weapons)

o Other dangerous situations

o Immunization for Hepatitis B and vaccination against Tuberculosis

o Influenza immunization or antiviral medication required during outbreak status

The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

· High School graduate required

· Basic housekeeping course and WHMIS certification

· Clear Criminal Record Check with Vulnerable Sector Check

Experience and Skilled Knowledge Requirements:

· 3 months to 1 year prior related experience

· General familiarity with cleaning procedures in an organizational setting

· Ability to operate commercial cleaning equipment

· Knowledge of infection, prevention and control procedures

· Respect and understanding of The Salvation Army – its mission, culture, and values

Skills and Capabilities:

· Should have good communication skills – both verbal and written

· Be able to work well in team setting.

· Must be able to demonstrate work methods to new employees when required

· Effective organizational and time management skills

· Reliability and punctuality are essential

All Housekeepers are required to wear close-toed non-skid shoes. These shoes are a personal expense and must be worn at all times.

This job description will be reviewed by the employee and supervisor on a regular basis. Amendments can be made at any time at the discretion of the employer.

Compensation:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.