Skywalk Team Lead, Columbia Icefield

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

ROLE & RESPONSIBILITIES

• Schedule all regular daily tasks such as but not limited to: ticket validating, scheduling, shuttle loading/unloading, audio tour upkeep.
• Maintain high housekeeping standards across the entire attraction
• Assist in ensuring the smooth daily operation of the Skywalk Experience
• Perform interpretive station talks, live presentations and 30 – 45 minute guided tours when they're needed
• Aid in opening and closing the Skywalk when the Manager or Supervisor are not present
• Communicating in a clear and concise manner including use of radios
• Must set the example for other interpreters and demonstrate a strong passion for guest experience
• Ensure a memorable and positive experience for our guests and staff through delivering standard operating policies and procedures
• Act as the team lead and role model for the Skywalk Guides
• Ensure delivery on key performance areas, and relaying feedback and solutions to the Leadership team at the Columbia Icefield
• Deliver an exceptional interpretive experience to a wide variety of guests from around the world
• Focus on operational excellence, team development, service standards and consistencies
• Assist Skywalk Manager and Supervisor with tasks in a timely and detailed manner
  Other duties as assigned by your employer

REQUIRED SKILLS & QUALIFICATIONS

• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position
• Must get excited at the idea of living and working in a remote (yet very social) environment.
• Class 5 Canadian driver's license (clean abstract) required for this role.
• Previous leadership and interpretive guiding experience preferred.
• Guest service oriented mindset and a passion for coaching and developing employee skills.
• Ability to think on the fly and outside the box to solve problems with a positive attitude.
• Seeking someone mature, energetic, dependable, and self driven to work with the Skywalk team.
• Ability to thrive and lead independently in a fast paced, chaotic, high pressure environment.
• Must meet and set a strong example for Pursuit grooming standards.
• Able to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail)
• Commitment to become an interpretive expert and ambassador through the completion of a 4 day long interpretive training program (provided upon starting employment)

The starting wage for this role is $19.00/hour.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at .

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.