Manager, Software Development

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for a bilingual Manager, Software Development (Web) with a passion for technology, collaboration and the digital customer experience.

You'll lead several multidisciplinary development squads made up of front-end and back-end developers, QA analysts and scrum masters who report directly to you.

Your role: build strong, inspired teams aligned on a common vision - while accelerating the delivery of quality products that tangibly transform the way our customers interact with Intact.

What you'll do here:

• Lead and inspire multiple web development squads, fostering performance, cohesion and accountability.
• Directly mentor developers, QA engineers and scrum masters, supporting their professional development and progression.
• Work closely with product directors, product managers, architects and user experience (UX) teams to transform strategic objectives into concrete digital products.
• Align technical and product vision: plan, prioritize and ensure quality of Web deliverables.
• Translate business needs and strategic objectives into clear, measurable and inspiring technology initiatives.
• Anticipate and resolve technical and organizational obstacles with rigor and agility.
• Evolve development practices: continuous integration, test automation, observability, security, performance and developer experience.
• Foster innovation and curiosity within teams - challenge the status quo to deliver better, faster and smarter.
• Actively collaborate with other Lab tribes, architecture, infrastructure and data teams to build tomorrow's digital platform together.
• Guide technology choices and ensure consistency of web and application architectures across squads.
• Manage team planning and capacity, while ensuring proactive communication with internal and external stakeholders.
• Inspire and embody the Lab's culture of collaboration, continuous learning and accountability.

What you bring to the table:

• A genuine passion for creating digital products that improve customers' lives.
• Inspiring, human leadership focused on trust, clarity and accountability.
• 7+ years' experience in software development, including several years managing multidisciplinary technical teams (developers, QA analysts, scrum masters).
• Solid experience in delivering Web products in an Agile environment (Scrum, SAFe).
• Excellent understanding of modern Web technologies: Java, .NET, Angular, API REST, microservices, integration of external ecosystems, continuous integration and deployment (CI/CD), cloud computing, application security, observability.
• Proven ability to translate business needs into clear, achievable technological directions.
• A natural ability to listen, influence and communicate effectively with a variety of audiences - from developers to senior executives.
• Curiosity, empathy and a desire to help those around you grow.
• Bilingualism required (French and English) - Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.