Quality Assurance Specialist

Job description:

About the Role

Position Function

Reporting to the Senior QA Specialist, this role is responsible for implementing, managing, and continuously improving Food Safety and Quality Programs.  The Specialist also acts as back-up in facilitating audits, ensuring compliance with customer requirements and facility certifications (e.g., GFSI, and product claims such as Organic, Halal, RSPO, FAMI-QS, Kosher), and supports regulatory compliance across Canadian, U.S., and European standards.

Scope

The QA Specialist serves as the SQF Practitioner for Caldic Canada's Mississauga location and supports other Caldic North American facilities in the development, implementation, maintenance, and continuous improvement of Food Safety and Quality Programs.  At the Mississauga site, this role manages document control, internal audit, contractor program, and compliance with regulatory requirements; provides back-up support for customer, supplier, and third-party certification audits; and ensures timely closure of non-conformances and corrective action

Key Responsibilities

• Provide back-up support in preparing, scheduling and facilitating customer, supplier, and third-party audits
• Lead the development, implementation, review, and continuous improvement of Mississauga's Food Safety System, HACCP and GMP program; provide leadership support for Food Safety and Quality Programs at other Caldic North American Locations.
• Manage the internal audit program; provide back-up support for internal audits at other Caldic North American facilities.
• Act as HACCP Coordinator.
• Manage and maintain document control program for Caldic North America.
• Support customer complaints investigations and corrective actions to drive continuous improvement.
• Coordinate and deliver Executive QA reports on quality and compliance metrics.
• Manage and maintain the contractor program.
• Lead crisis management tests, food defense exercises, and mock recalls; ensuring corrective actions are implemented and closed.
• Support recall management activities.
• Escalate quality or food safety concerns promptly to ensure timely resolution.
• Support onboarding of new staff by providing basic food safety and GMP orientation.
• Communicate clearly with production, sanitation, and maintenance teams on QA-related issues.
• Coach production employees on proper practices, identify discrepancies or non-conformances on the floor or in documentation, and initiate corrective actions to address issues promptly.
• Lead verifications, validations, and risk assessments of food safety and quality systems, identifying opportunities for improvement and ensuring compliance.
• Perform other duties as assigned.

Knowledge / Skills & Experiences

• BSc degree, preferably in Food Science or a related field.
• Minimum 7 years' QA experience in a food manufacturing environment.
• Strong working knowledge of GFSI standards and HACCP programs.
• Experience working with regulatory and certification bodies (e.g., CFIA, FDA, GFSI).
• Strong organizational, time management and problem-solving skills.
• Excellent oral/written communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Comfortable working directly with operations staff to ensure compliance and understanding of food safety policies and programs.

About Caldic

At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

• Global opportunities
  with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit:

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.