Soldering Production Specialist

LED Lights Canada is Your Canadian LED Lighting Solution

LED Lights Canada is a Canadian owned company located in Edmonton, Alberta. Our mission is to provide Canadians with the highest quality energy-saving LED lighting products and accessories at an affordable price. We are constantly buying and testing new products as they become available and are certified for sale in Canada and passing that knowledge on to our customers. "We make sure that our customers are able to make their world brighter".

As a Production Specialist reporting to the owner of the company, you will be part of the front line to customers and will be responsible for a variety of customer-focused tasks in the day-to-day operation of the company. This will include customer service, consultations, and production assembly. You will be demonstrating outstanding listening, attention to detail, intrinsic motivation to become knowledgeable in our industry, and organizational capabilities (interruptions to work flow are common as needs arise). All of these traits and practices are required while assisting customers in their purchasing needs of LED lighting and associated supplies.

As a small business this is "a roll up your sleeves position" where you will be expected to pitch in where needed to facilitate meeting the company's goals. A zest for learning new technology is required, as is a hand-on approach to understanding that technology.

In return for your work, you will be rewarded for your efforts with a competitive wage, signing bonus, and an attractive bonus plan that is subject to both personal and business performance.

Join us and become part of the LED Lighting Canada Team. You'll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to customers as well as always looking for ways to improve.

Primary Duties and Responsibilities:

• Produce and customize product packages for customers including electronics soldering, metal cutting and assembly
• Assist customers in selecting the right products for their needs
• Provide consultations for creating customized product packages
• Develop and maintain a deep understanding of our products and services
• Maintain accurate records of customer interactions and requests
• Demonstrate product features and benefits to customers
• Answer phone calls and direct calls or take messages as necessary
• Support to all other roles within company for the collective goal of meeting customers needs and participation in team meetings

Qualifications:

• 2 years in customer service
• 1 year experience with electronics or low voltage systems either in planning or mechanically setting up - electrical service experience ideally from a low voltage electrical environment
• Experience as a past-time or in a job role being hands-on with technology
• Strong interpersonal skills that will support the effectiveness of conflict resolution, collaboration and teamwork
• Demonstrating commitment to the best safety practises in the company
• Demonstrated advanced computer skill sets in specialized programs utilized to run the business, i.e. QuickBooks, Microsoft, Google Workspace

Requirements:

• Standing for extended periods of time or maneuvering around a warehouse environment collecting different types of products
• Comfortable and capable in using power tools
• Able to lift 50 lbs

Hours: 7:30 to 4:30, Monday - Friday- no holidays, weekends or evenings

Please share your salary expectations

Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

• Dental care
• Vision care
• Wellness program

Ability to commute/relocate:

• Edmonton, AB T6E 3N9: reliably commute or plan to relocate before starting work (required)

Experience:

• sales: 2 years (required)

Work Location: In person