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Global Enterprise Account Manager

2 weeks ago

Toronto, Ontario, Canada Ezra Full time

Description

Job Role: Global Enterprise Account Manager 
Location: Toronto - Hybird (3 Days in Office) 

Who We Are:

We believe everyone can be better with a coach... and we won't stop until we get there.  

Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people – not just those at the top – to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role:
As we continue to grow, we are looking for a dynamic and results-oriented Global Enterprise Account Manager to drive sales and build meaningful relationships with our enterprise-level clients.

What You'll Do:

  • Take ownership of a designated portfolio of global enterprise accounts, acting as the main
    point of contact and building long-term partnerships.
  • Understand customer needs, pain points, and objectives to position EZRA's digital coaching solutions effectively, addressing their unique challenges and delivering value.
  • Identify new business opportunities within your account portfolio and proactively prospect, leveraging existing relationships, EZRA's proven track record of transformation and industry knowledge.
  • Collaborate with internal stakeholders, including Customer Success and Solutions teams, to ensure client satisfaction and drive account growth. 
  • Conduct high-level presentations, negotiations, and contract discussions to secure new business opportunities within your account portfolio.
  • Build and maintain strong relationships with key decision-makers, executives, and influencers within account portfolio.
  • Understand the customer's industry, business goals, challenges, and competitive landscape to provide strategic guidance and deliver thoughtful and relevant solutions.

About You:

  • 3+ years of relevant experience driving revenue growth in an enterprise / global account role.
  • 5+ years' experience in business development / account management with a successful track record.
  • Demonstrated experience managing global enterprise accounts and consistently exceeding sales targets.
  • Outstanding relationship-building skills, with the ability to influence and engage stakeholders at all levels of an organization.
  • Strong business acumen, understanding customer needs, and the ability to effectively position and sell complex solutions.
  • Excellent communication and presentation skills, both written and verbal, to convey value propositions, deliver persuasive presentations, and negotiate contracts.
  • Self-motivated, driven, and results-oriented, with a strong entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment.
  • Relevant experience in the HR consulting / leadership & L&D space preferred
  • Flexible hours may be required to run deals / partner across regions / time zone.
  • Must be to be 'in the market' with clients.
  • Up to 50% travel required, and office attendance in alignment to the EZRA's Global Hybrid working policy.


Life at EZRA:

  • Your Own World-class coach to help you grow personally and professionally.
  • Coaching for Friends and family because coaching is a gift worth passing on.
  • Charity Days to support the causes close to your heart - because doing good feels good.
  • Learning Budget to fuel your curiosity. If it helps you grow, we're in.
  • Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
  • Regional benefits flex to fit your location and lifestyle.
  • A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too 
#LI-Hybrid 
We are an equal opportunity employer dedicated to having a successful, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.  In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.